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Steve Bass's Tips & Tweaks
Fixes for the trickiest high-tech hassles.

Watch Out: LifeLock Sued Again

Posted by Steve Bass | Wednesday, May 28, 2008 7:57 AM PT

LifeLock, the identity theft service with the intriguing ads -- they display the company owner's Social Security Number -- has been sued again, this time in West Virginia. The FraudWar site (officially "Fraud, Phishing and Financial Misdeeds") has a thorough examination of LifeLock's juicy lawsuit history; you might also look at the comprehensive consumer protection piece Dan Tynan did for PC World: Identity-Theft Protection: What Services Can You Trust?

todd.jpg


Comments

On The Road and WiFi's a Struggle

Posted by Steve Bass | Tuesday, May 27, 2008 6:02 AM PT

I'll make my story short: I thought I knew enough black art tricks to find a free WiFi spot and successfully make a connection. I don't -- and I've definitely come to admire those of you who spend time on the road with your notebook.

If you've been following my blogs, you might know I'm still on vacation, camping in rainy Oregon, and trying to do a daily post. Last week, for no apparent reason, I couldn't get the Cisco Systems VPN client to connect to PC World's servers, so I had to have my editor post the blog; the next day the VPN worked, but only sporadically, kicking me off every hour or so.

The biggest problem is that I spend way too much time trying to find free access in a dry, comfy espresso bar (remember, we're in Oregon where residents aren't bothered by the weather forecast: "Today: Showers followed by rain. Tomorrow: Rain followed by showers." More here).

Instead I should have read 12 Downloads to Make Your Wi-Fi Life Easier and Fun. In the story I found Jiwire, a freebie (with added functionality for $25 a year) that provides a current list of free and pay WiFi spots by city or zip code. You don't need to be online to use Jiwire, but if you are, the program lets you pull up a map to each location, a Web site if available, and details about the connection. The tool's now a permanent resident on my notebook -- and it oughta be on yours, too. Grab a copy at PC World's Downloads.

jiwire.jpg
Find free and pay WiFi spots quickly and easily.

Comments

This Week's Roundup of Time Wasters

Posted by Steve Bass | Friday, May 23, 2008 9:23 AM PT

It's Friday and your mind's not on work. Neither is mine. [Constantly. -- Editor.] Either way, I have what I think are terrific videos, a game or two, and some really dopey sites.

  • The "Guitar never seemed so hard" video is some amazing guitar playing. Andy McKee doesn't use what we think of as standard playing -- instead, his hands move around the strut to create delicious sounds. [Thanks again, Kelly J.]
  • If you're unhappy with the size or weight of your notebook, check out Charles Babbage's Difference Engine: The First Computer video.
  • This is pretty cool -- and surprisingly creative -- presentation. I won't tell you what's going to happen and let you enjoy it yourself. (It takes a while to load -- wait until you see the number in the circle reach 100.) [Thanks, Mike.]
  • Imagine someone walks in your cube and tosses you an awful pun. You could groan, of course, but you need to step into the world of technology and offer a rim shot .
  • "Scratch my back," I purrs. You know, cats are weird (and that's why I prefer dogs).
  • Ooze is one of over 30 "Games for the Brain" -- and it's a favorite. So's Counterfeit .

    ooze.jpg

    Comments

    Re the "surprisingly cool ... presentation" -- Little known fact: "Adrenalin" without the E at the end is a registered trademark for adrenaline. Better known fact: "February" has an R after the B. (Besides that, Mrs. Lincoln, it really was terrific.)

    _______
    Did I really make all those mistakes? 'Cause I can't find any of it in the blog. --Steve

    at8ax
    May 24, 2008
    6:46 AM PT

First Impressions of Three GPSes: Garmin Nuvi 760

Posted by Steve Bass | Wednesday, May 21, 2008 1:41 PM PT

We're on the road, tooling up the Oregon coast, clamming and crabbing, and testing out three GPS receivers -- the recently released Dash Express, Cobra's Nav One 5000, and the I've-been-around-awhile Garmin Nuvi 760.

I'm going to give you my first impression of all three units based on the first few days out of Pasadena. My wife, Judy, also contributed to the blog--she's the trip's real-time GPS and the person who's actually pushing the buttons and pointing out the "oh, wow"s, and the "oh, come on"s, of each device. I'll go into more detail after I get home. (FYI to potential burglars: A friend of ours, an off-duty sheriff who collects shotguns and has two trained Rottweilers, is house-sitting for us while we're away.)

My favorite GPS gadget? I'm not going to tell you until I've reviewed all three. But read between the lines and you'll probably guess.

Go Garmin
The Garmin is small enough to stick in my pocket, yet it has a big enough screen to read easily when it's mounted on the dashboard; when disconnected from vehicle power through its docking device, the battery life was adequate.

Before we left home, I was able to download over two dozen Point of Interest files (POIs) -- in our case, campgrounds, wineries, brewpubs and hot springs on route. (Shows you where our interests lie, no?) I wasn't happy with Garmin's free program to install the POIs. It isn't very smart. I transferred a bunch of POIs, then at the end of the process, it told me there was an error, yet didn't say whether the GPS was out of space or a specific POI was corrupt.

On a happier note, I was able to download any Google Map or MapQuest location directly to the Garmin. Check out a video of it here. That's nice, but it could be better, because I was able to send only one location at a time. I'd like to be able to drag and drop a bunch onto a list and send everything at once. The Garmin had to be connected to the PC to do these transfers.

The Garmin's built-in database was fast, easy to access, and amazingly comprehensive. Without flinching it found everything we asked it to -- campgrounds, state parks and recreation areas, restaurants, ever-so-important highway rest areas, and even every Starbucks in every town. (Hey, it's Wednesday as I write this and we had a coupon for a free cup.)

A few useful features we liked right away: A list of recently found locations, the ability to add multiple way points on the fly, a decent MP3 player, Bluetooth capabilities, and an FM transmitter that gave me a way to send all audio (music, navigation, and cell calls) through our Road Trek's FM radio.

I have a couple of things I'd do differently. I want a one-step, one-button way to both mute the Garmin and reach the top-level menu. As it is, I may have to back out six or seven screens to go back to the viewing map. And I'd like to choose -- or avoid -- certain roads and not just freeways.

I'll have more about the Garmin, but for right now, the tide is out and the clams are calling.

Comments

Steve,

To get back to the main menu, hold down the "Back" button. If you aren't using the FM transmitter, a quick way to mute is to double tap the power button. Also, under Where To, there should be a Recently Found button.

Rich Owings
http://gpstracklog.com

gpsmapper
May 23, 2008
6:55 AM PT

Free Tool Quickly Ejects USB Devices

Posted by Steve Bass | Wednesday, May 21, 2008 9:41 AM PT

Everyone needs to remove a USB device every so often; too bad the Safely Remove Hardware applet sitting in your System tray is so slow. I?ve been playing with the USB Disk Ejector, a nifty little freebie that lets you quickly remove USB devices -- scanners, flash drives, external hard drives, whatever -- by either the drive letter or name, or from the name of the program the USB device is using.

While you?re here, take a quick look at our You Can't Beat USB video.

Comments

Just what I've been looking for and it even works on Vista.

Klaatu
May 28, 2008
7:06 AM PT

Keep Your Notebook's Data Closed to Prying Eyes

Posted by Steve Bass | Tuesday, May 20, 2008 9:43 AM PT

I was shocked to read that the U.S. Customs and Border Patrol has permission from the courts to look at the contents of your notebook -- without probable cause. You can read about this shocker in Court Approves Airport Laptop Searches--No Probable Cause Needed.

One of the comments at the end of the story came from goldhilldave: "TrueCrypt -- Need I say more?"

The guy's on target. You can download the free, open-source tool here (FYI: 67,000 PC World readers have already downloaded it.) The program encrypts and hides data.

Smart Notebook Security
While you're here, I thought you'd be interested in seeing what other techniques are available for you to secure your PC.

  • Stop Thieves From Stealing Your Laptop is a slide show of eight ways to defeat laptop thieves.
  • PC Worldvideo: How to Secure Your Laptop From Theft (Turn down your volume first.)
  • Drastic, but effective: Laptop Wipes Own Hard Drive to Beat Thieves
  • Coincidentally, the National Security Agency recently qualified Seagate's self-encrypting
    Momentus 5400 notebook hard drive for U.S. government agencies and contractors. (Details here.)
  • Talkback
    Have something to about notebook searches? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.

    Comments

    Revo Uninstaller Is Trojan-Free

    Posted by Steve Bass | Monday, May 19, 2008 9:33 AM PT

    I've written about Revo Uninstaller a few times (Read A Better Way to Uninstall Apps and then download Revo). It's clear you like the program: Over 31,000 people have downloaded the tool and reader feedback has been positive (check out PC World's Community)).

    It's a Very False Positive
    Of course, not everything's rosy.

    Some of you installed Revo and heard your antivirus program scream, "Trojan: NetSpy." That's a false positive.

    It's weird: The NetSpy Trojan -- actually, any Trojan -- downloads a few files from the Internet. Revo Uninstaller also downloads a small file, but it's a harmless one that checks if you have the latest version. Yet something in the Revo file appears to a few antivirus programs as a Trojan and issues an alert. It's definitely a false positive.

    The Revo developers are aware of the problem and they're planning to use digitally signed, executable images of Revo Uninstaller in future versions.

    So don't worry: Revo is Trojan-free.

    Talkback
    Have something to say about Revo? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.

    Comments

    Steve: usually I take your recommendations as gospel - haven't failed....until now. The bloody program ate up almost all my icons in my programs list (and they were legion), killed about half of my Windows functions, and probably ate the last of the liverwurst in my meat drawer in the refrigerator. I tried to restore, but mysteriously all of my restore points were corrupted. I may as well have downloaded a virus (I didn't). It all happened when I tried to uninstall Urge....

    tomnestor
    May 27, 2008
    8:46 PM PT

    Ok, a happy ending after all. Revo's support team actually emailed me back and told me to look in the Recycle Bin.....looked there, found some shredded paper, yesterday's racing form, and the last bit of liverwurst (no wonder that smell....) and then realized they meant the one on the computer. Lo and behold, there were my hundred files, including all sorts of profile files. Restored from there, and bingo, back in business. Whew! In the words of Rosannadanna, "Never Mind"....

    tomnestor
    May 27, 2008
    9:01 PM PT

    This Week's Roundup of Time Wasters

    Posted by Steve Bass | Friday, May 16, 2008 9:10 AM PT

    This Week's Roundup of Time Wasters

    It's Friday and you know I spend the week finding things to amuse you -- and keep you away from important projects. So here's this week's roundup of time killers.

    • Visual DNA is a fun projective test. Just answer each question by clicking on the picture that fits. When you're done, you'll get a report about your personality. [Thanks, Judy.] visualDna.jpg
    • Keep your cursor over the guy's face.
      guysface.jpg
    • Here's a video of a little white-knuckle "stroll." It's worth watching to the end -- if you can stand it. Some of the things you might wonder: Did he balance himself on those girders or was he holding onto something? How did he manage to walk with one eye looking through the camera, keep the camera steady, and not get dizzy? (BTW, if the guy really had huevos, he'd have done it on a dirt bike.)

      FYI: Originally built in 1901, this walkway now serves as an approach to El Makinodromo, a famous climbing spot in the El Chorro gorge in Andalucia, Spain. There's more on the Wiki.

      cliff.jpg

      cliff2.jpg
      Caution: Causes dizziness and adrenaline rush.

    • You've probably seen the National Geographic documentary explaining what drugs do to spiders, especially the impact on web building. Here's even more in-depth info that'll open your eyes. Watch it to the very end.
    • This is a longish story, but heartwarming. I sent it to my list and most people thought it was quite good.

      elephant.jpg

      In 1986, Dan Harrison (see picture above) was on holiday in Kenya after graduating from Northwestern University. His doctorate was in mammal behavior.

      On a hike through the bush, he came across a young bull elephant standing with one leg raised in the air. The elephant seemed distressed, so Dan approached it very carefully.

      He got down on one knee and inspected the elephant's foot and found a large piece of wood deeply embedded in it.

      As carefully and as gently as he could, Dan worked the wood out with his hunting knife, after which the elephant gingerly put down its foot.

      The elephant turned to face the man, and with a rather curious look on its face, stared at him for several tense moments.

      Dan stood frozen, thinking of nothing else but being trampled. Eventually the elephant trumpeted loudly, turned, and walked away.

      Dan never forgot that elephant or the events of that day.

      Twenty years later, Dan was walking through the Chicago Zoo with his teenaged son.

      As they approached the elephant enclosure, one of the creatures turned and walked over to near where Dan and his son Dan Jr. were standing.

      The large bull elephant stared at Dan, lifted its front foot off the ground, and then put it down. The elephant did that several times, then trumpeted loudly, all the while staring at Dan.

      Remembering the encounter in 1986, Dan couldn't help wondering if this was the same elephant.

      Dan summoned up his courage, then illegally and surreptitiously climbed over the railing and made his way into the enclosure. He walked right up to the elephant and stared back in wonder. The elephant trumpeted again, wrapped its trunk around one of Dan's legs, and slammed him against the railing, killing him instantly.

      Probably wasn't the same elephant.

      Now if you read this far, and didn't ROTFLOL or LYAF (similar to LMAO, but you're doing it), you missed the humor (as did Snopes.)


      Comments

    You're Not Stuck With Vista: Downgrade to XP

    Posted by Steve Bass | Thursday, May 15, 2008 9:32 AM PT

    Are you unhappy with Windows Vista? Lots of people are, especially folks who were forced into it when buying a new system.

    The first inkling of the Vista backlash happened when NEC offered a tool for IT administrators to downgrade Vista systems to XP. Unfortunately, it works only on NEC Versa notebooks and PowerMate desktops (See NEC Supports Vista 'Downgrade' to Win XP .)

    Vista to XP News From Dell
    Dell's making sure its customers are happy. The company is willing to supply PCs with XP; see Dell to Install Windows XP After June 30 .

    According to a Dell rep: "Dell will still offer the Windows Vista Bonus option which will allow a factory installation of Windows XP Professional. (It will not be available for XP Home.) It will basically amount to Dell installing Windows Vista Business or Ultimate and then performing the downgrade to XP Pro so that you won't have to. After feedback/concerns from our customers, Dell has found a legal way to offer XP Pro after June for the time being."

    Do It Yourself
    If you have a spare weekend, and the wherewithal to find all the drivers, you can do the Vista-to-XP downgrade yourself. The biggest hurdle will be finding information about the specific brand and model of your system.

    I dug around and found a few spots that offer some help. Cyberwalker's Peter Ehm put together a generic downgrading step-by-step. There's a load of stuff available from a Google search. And "downgrading to XP" on Microsoft's TechNet found over 60 messages.

    Talkback
    Have something to say about Vista? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.

    Comments

    The cost of a hard drive is peanuts. Get two drives; iinstall XP on one and Vista on the other. When you want to have some fun and get some work done use the drive w/XP and when you want some challenging experiences, use the one with Vista.

    Wiley
    May 16, 2008
    7:30 AM PT

    "Vista" is a classic case of "Upgrades" are not always discovered as "Improvements" (by many users). While there is NO doubt, that Vista is considerably more powerful as a "Tool" in "graphic" and "scientific" environments than is XP-P, it unfortunately becomes anathema to those entrenched in "historical", "User Friendly" applications. I have worked through "No hard drive", MSDOS, WIN 1, 1.1, since 1977, and each major "sotware upgrade" had its hurdles. We will live through this "Vista", as well! :-)
    Trust me! (I am not Bil G.) :-)

    TWiKy

    twkwant
    May 18, 2008
    6:54 AM PT

    Each month, the credit card user is sent a statement indicating the purchases undertaken with the card, any outstanding fees.
    _____________________
    Nancy
    The best online resources and information for credit card debt. http://www.stop-credit-card-debt.com

    sujitha8
    June 02, 2008
    11:04 PM PT

    Neat Receipts: Scan and Manage Receipts and Docs

    Posted by Steve Bass | Wednesday, May 14, 2008 6:47 AM PT

    Neat Receipts obviously handles more than business cards.

    I've already tried the scanner on a big stack of business cards, so I figured I'd play around with the receipt functions (See Buried in Business Cards--And Rescued by Neat Receipts and Neat Receipts: Business Cards and (Almost) Perfect Scans for a quick background.)

    Most of the receipts I end up with each month are from credit card transactions and I have a sophisticated system for dealing with them. First I enter the data in Intuit's QuickBooks; then I paper-clip the stack, put it in a drawer, and wait for the credit card bill. After reconciling the bill, I save the receipts that are for legit business expenses (and probably not-so-legit), using the same paper clip. Then I stash the stack in a portable storage device, an envelope marked "2008 CC Expenses."

    To say that Neat Receipts makes handling receipts lots easier is an understatement. Scan them--portrait, landscape, or upside down, it doesn't matter--and the scanner's software optically recognizes the vendor's name, date, type of credit card, expense category, and payment amount--it even breaks out the tax.

    neat receipts2.jpg
    Scan and automatically categorize your receipts.

    Assign a vendor an IRS tax category--in my case, lots of Schedule C stuff--and Neat Receipts organizes the receipts in subsequent scans.

    neat receipts.jpg
    Neat Receipts remembers the assigned tax category.

    Once I've scanned the receipts, I push the data right into QuickBooks. When I need to send expense receipts to my pesky PC World office manager, the program turns them into PDF files. (Neat Receipts supports Intuit Quicken and Microsoft Money, too.)

    neat receipts export2.jpg
    There are plenty of ways to export data from Neat Receipts.

    My CPA is going to be surprised this year because I plan to use the Neat Receipts to print tax reports gathered from my receipts. The program supports Schedules A through F, Form 1040, and a slew of other forms. [Note to George: You're going to love this!]

    More Than Receipts
    A buddy of mine, John D., mentioned that he's paper-free and his file cabinets are empty. The one thing John said that really struck me is that for safekeeping, he's scanned in all his business records--tax returns, insurance policies, financial docs--and burned them all onto one DVD. Boy, does that makes sense. And Neat Receipts can do all the scanning.

    Neat Receipts: Worth the Money
    I was skeptical about Neat Receipts. In this economy, spending $200 is no longer trivial. But I'll tell you what: If you have lots of receipts you want organized, scads of business cards with data you need on your PC, and wish your desk was free of paper, Neat Receipts is perfect for you.

    Comments

    This was a comment to the 4/29 blog:

    Oh my God, I can't stand Microsoft's 2007 word. It has done a super job of turning me off to Microsoft!

    These guys practice predatory marketing! It's disgusting. I'm actually asking clients to cut and paste their files into emails to send to me, so I can avoid opening their Word 2007 files.

    Microsoft has made it so that if you open one of their docs, you are forced to download their trial version, which freezes the current version you are using. I was locked out of my Word 2003 and Excel files for 3 hours, and had to call and chat w Microsoft's support, before I got my old files running again. I was so angry!

    I actually started with 2007 Word on this new laptop I bought 2 months ago. But it was so hard to use, missing many of the old functions, I reinstalled the 2003 versions. But now, I'm dogged by these predatory marketing practices from my client's files written on 2007. Ugh!! MS is succeeding in doing the opposite!

    nongeek
    May 14, 2008
    3:56 PM PT

    how much does neat receipts pay you to write these "articles"? what a total crock.

    haruku
    May 18, 2008
    9:40 AM PT

    Haruku,

    Your comment is obviously a thumbs-down, but you don't say why. What was your experience with Neat Receipts? What is your profession? Thank you.

    cstacker6
    May 19, 2008
    4:41 PM PT

    Bringo and Gethuman: Talk to a Person

    Posted by Steve Bass | Tuesday, May 13, 2008 8:46 AM PT

    You probably remember Gethuman, the site that supplies toll-free numbers for zillions of companies. They also list the prompts -- press two, press one -- whatever.

    gethuman.jpg

    Bringo goes one better. Go through their listing of about 230 companies listed by category, say, T-Mobile tech support, stick your phone number in a call-back field, and in a few seconds, your phone rings and you can start talking to the a person at the company. That's right, Bringo goes through the "press one if you want to talk to..." phone tree.

    bringo.jpg

    Comments

    XP SP3's Aches, Pains, and User Complaints

    Posted by Steve Bass | Monday, May 12, 2008 10:19 AM PT

    I had an easy time with my Windows XP SP3 update, as did a bunch of my buddies and many PC World readers. But maybe yours didn't.

    Today I've got a smattering of reader complaints and a fix for one of the most common errors.

    Don G. said, "I restarted and the screen went all blue with the following message: 'stop:c0000139 (entry point not found) can't find Gdi32.dll' -- etc, etc. I tried everything to get XP Pro to start -- getting into the Bios or safe mode, or anything else -- to no avail. F8, F9, and any other 'F' I could think of and none worked. I just kept getting the same screen and message over and over again."

    Don found details and a partial solution on Microsoft's TechNet forums; read Windows XP will not start after SP3 install. Unfortunately, it cost Don $94 to have a local tech support guy use the info to fix his PC.

    There's a wealth of SP3 incident reports, along with solutions for many of them, on Microsoft's TechNet.

    You can also read the threads about SP3 hassles in "Windows XP SP3 Sows Havoc, Users Complain" and "XP SP3 cripples some PCs with endless reboots." [Thanks Leo and Karl.]

    Safe SP3 Solutions
    Jesper Johansson has a good write-up for dealing with SP3 problems and PC Hell talks about resolving the continuous rebooting problem. [Thanks, Jon.] Microsoft's euphemistic "change in functionality" Knowledgebase article has a short list of programs that may not, uh, work so well after installing SP3; it includes ATI's Catalyst and NeatReceipts. Oddly enough, I had no trouble installing or using NeatReceipts. I'm sure the list will grow as more people complain.

    More than one of you experienced a failed SP3 installation with the error "Service Pack 3 Setup cannot update a checked (debug) system with a free (retail) version of Service Pack 3, or vice versa."

    That's gibberish, of course--but lucky for us, Microsoft supplied a solution:

    1. Manually download the installation file of SP3 from Microsoft's Download Center.

    Note: The above link is also appropriate for home users. Please save the file to C:\ (The root directory of partition C).

    2. Install SP3 in Safe Mode. To do this, we can avoid third-party programs conflict and make sure the installation can be performed completely.

    3. Restart the computer and keep pressing the F8 key until the Windows Startup menu appears.

    4. Choose Safe Mode, and press Enter.

    5. Double-click the downloaded file "WindowsXP-KB936929-SP3-x86-ENU.exe" on "C:\" to install Windows XP Service Pack 3 (SP3) in Safe Mode.

    Note: In Safe Mode, your system display and Desktop will look and perform differently than in Normal Mode. This is only temporary. To return the system back to Normal Mode, simply restart the computer.

    Talkback
    Have something to say about SP3? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.

    Comments

    The only problems I have had thus far (not with my own computers, but with clients) has been getting Windows Updates to work, as well as any Microsoft-based installation (mainly Windows Live). The solution took some time to uncover, but it appeared that the main cause was an incorrectly registered DLL. If this is happening to you, Click on Start, then Run, and type in "regsvr32 wups.dll" and click OK. If that doesn't work, your next stop should be Google...

    bloodrose
    May 14, 2008
    8:18 AM PT

    I downloaded the SP 3 on my Intel Quad Core without a hitch but it crashed my friends AMD Dual core machine. We had to reformat and then reinstall the SP 3 download and the same thing happened. We reformatted and have left it off of his machine all together.

    mickydee55
    May 17, 2008
    10:14 AM PT

    I did the SP3 upgrade on the three network computers and the laptop,All four updated fine. The newest box I built,core duo, 2gigs Ram, very nice video and audio looses the sound when it comes out of hybernation mode. I havn't seen any updates from my cards mfg, nor any blogs related. I do like the fact the SP3 resolved the flash card issue of when it's removed from the drive the system will continue to respond instead of freezing. Rj Oregon

    vietnamveteran68
    May 27, 2008
    1:31 PM PT

    Funny "Happy Mother's Day" Video

    Posted by Steve Bass | Sunday, May 11, 2008 8:52 AM PT

    The video says it all...(and boy is it funny).

    Comments

    This Week's Roundup of Time Wasters

    Posted by Steve Bass | Friday, May 09, 2008 7:16 AM PT

    There's no denying that I get a kick out of spending a couple of hours a week digging up these time wasters. The big difference, though, is I'm getting paid; you're just, uh, wasting time.

    • The balloon people who float into the sky seem to have it down to a science. Watch two movies of what they do here and here. (Be patient, they're slow loading.)

      ballooning3.jpg
      Ballooning into the sky

    • The University of Colorado's Physics Education Department created some really cool simulations on their Technology page. These full-fledged, working models are a hoot to try. Fill a vat with salt, play around with the water levels, and try, as they say, to "achieve a dynamic equilibrium with solid precipitate." Or mess around with sound by adjusting the harmonic content, volume, and frequency of sound and waves. Don't be alarmed -- the site uses Java and you'll see some dialogs explaining the temporary downloads.

      salt.jpg
      Play with a vat of salt water.

      soudtest.jpg
      Louder. No, softer.

    • Air Jelly: The video says it all. (Details). [Thanks, Paul.]

    • In case you are having trouble figuring out how you're going to pay for gas, not to worry: The Feds came up a new, handy-dandy Gas Coupon.

      Gas coupon.jpg


    • Violators will experience our services for free. But you really don't want to. . . Hired Assassin Agency. [Thanks, Paul.]
    • It drives me nuts when I see incorrect use of English -- grammar, typos, and other gems -- on menus and signs. You know what I mean -- a menu that uses quotes for emphasis (our chili is "super hot"), misspellings (Pastries, Cakes, and Deserts), or apostrophes used incorrectly (violator's will be fined). The Typo Eradication Advancement League is out to put a stop to it. They carry whiteout, chalk, tape, and magic markers and are on a cross country mission too fix egregious error's. (Just testing...)

      grammar.jpg

      grammar2.jpg
      TEAL graciously makes corrections.


      Comments

      How can I join TEAL? They need me!

      Gesualdo
      May 13, 2008
      12:17 PM PT

    Windows XP SP3 Is Up and Running (Wheewh!)

    Posted by Steve Bass | Thursday, May 08, 2008 7:36 AM PT

    My experience with installing XP SP3 was mostly good. I rebooted and furrowed my brow during the lengthy shutdown; the wait for the system to boot up didn't do much for my system. The first screen that appeared advised me that Microsoft didn't like my Automatic Updates settings. Microsoft wants me to let it run the updates automatically. Tough luck, Bill -- I want to decide when to install any updates. (See Quitting Time Is Best for XP's Automatic Updates.)

    updates2.jpg
    SP3 doesn't like my Updates settings.

    Once my system settled down, the Quick Launch tray appeared, and the System tray was fully populated, I started trying applications. Keytweak, a handy keyboard remapping tool, was the only program that wouldn't run. (See Quick Keyboard Tricks, a Neat Keyboard, and a Notebook Docking Station for a KeyTweak review.)

    keytweak.jpg
    One of SP3's victims: KeyTweak

    SP3 Speeds Up My PC
    As I launched and tested applications, I noticed that every program loaded faster. My usual cast of characters -- Eudora, Explorer Plus, Maxthon, Ad Muncher, Kaspersky, WinPatrol, and others -- all suddenly appeared more quickly on screen, ready to go to work. Office 2003 apps --Word, Excel, and Outlook -- were especially quick to load. Sure, I agree, it could be a perception thing (I haven't changed my blood pressure meds), but I don't think so.

    And so far, I haven't heard from readers experiencing any major disasters.

    Of course, I'm curious about your experience (my address is below). Any big changes after SP3?

    Service Pack of Troubles?
    If you do have problems with the upgrade, you can receive help from Microsoft for any update issue free of charge at the Microsoft Windows XP Service Pack 3 Help and Support site. The site includes E-mail Support (24 hour response time), chat support (11 minute response time), or by phone at 866/234-6020 (varying response time).

    sp3help.jpg
    Help for SP3 installations.

    Talkback
    What's your take? Are you going to grab SP3 yourself or let Window Update do the job? Or maybe ignore the whole thing and buy a Mac? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.

    Comments

    Installed SP 3 this evening in about 30 minutes flat including downloads (over 6 Mb connection). Used Windows Update after the dowload pack refused to install (that confusing free/retail, either/or thing).

    Zero difficulties, except I had ActiveX disabled in Internet Explorer on principle, and WU uses it to inspect and download updates. If anyone reports a blank page when trying to connect, that's probably the reason.

    Three little Windows saying installation of one file failed disappeared with a click on Retry.

    Results: everything does seem a bit faster. I'd say roughly 10-20% on some things. I don't use Microsoft suites like Office, but OpenOffice seems a bit quicker. Firefox opens faster, and the ancillary stuff like Memorizer (my pet clipboard extender) and WordWeb snap open. Some of that's likely due to cleaned up files. Installing a Service Pack is more or less a clean install of WIndows.

    Now, if WinPartol will just stop telling me about all those changes...

    digitalzen
    May 08, 2008
    6:30 PM PT

    Tutorial: Two Ways to Get Windows XP SP3

    Posted by Steve Bass | Wednesday, May 07, 2008 10:39 AM PT

    Take your hands off that mouse. I know, you're ready to grab XP SP3. But slow down a sec and read my quick tutorial. It could save you some time and make your life with the new Service Pack less harrowing. (Tomorrow I'll tell you about my Windows experience with SP3 installed.)

    Denny Arar posted Windows XP SP3 Available for Download late yesterday and she supplied links to the download. But before you do the deed, I suggest you do a little reading.

    Wait a minute! You say you haven't followed the XP SP3 saga? Read Robert Strohmeyer's Windows XP SP3: First Impressions and Early Tests Say SP3 Speeds Windows XP. (I'll get back to the speed issue from that last report tomorrow.)

    It's a Good Idea to Read This
    Start with Microsoft's Steps to take before you install Windows XP Service Pack 3, a handy set of instructions to ensure a pleasant experience. It talks about "fast user switching" issues (like making sure everyone's logged off), administrator rights, and error messages you may encounter.

    Then take a quick look at the Service Pack's Release Notes. Among other things, you'll discover that if you installed Internet Explorer 7 (or the IE 8 beta) before installing SP3, you won't be able to remove IE -- unless you first uninstall SP3. It's not an issue for most users, but it may be for you. If it is, be sure to uninstall IE7 or IE8 before installing SP3.

    Update: There's a work-around for the IE 7 hassle. It's explained here. [Thanks, Jeff F.]

    Update: You might also swing by Microsoft's Windows XP TechCenter.

    Downloading vs. Windows Update
    Downloading the entire Service Pack from Microsoft's Download Center, all 343MB of it, will take 30 minutes or longer, depending on your DSL or cable modem connection. (Think about the poor schlemiel -- or is he a schlimazel? -- who's still using a 33K modem...)

    SP3 is big because it contains every known XP update in the universe. So unless you want to burn SP3 onto a CD, the best bet is to do the upgrade from Windows Update.

    Update: You can grab SP3 on an ISO file to burn on a CD at Microsoft's Download Center.

    You can do that by using any current version of IE and heading to Windows Update. Even easier, go to Start, Help and Support, and select "Keep your computer up-to-date with Windows Update."

    The installer will check to see what you already have on your PC, so the download's sure to be smaller than the full-blown Service Pack -- at least it was on my PC.

    updates.jpg
    Windows Update makes for a quicker SP3 installation.

    I used Windows Update, and from start to finish -- downloading everything, lots of file backups and copying, and an automatic installation -- it took 40 minutes at my cable modem speed of 1.5 megabytes per second.

    Tomorrow: SP3 is up and running. And I have news for you!

    Comments

    Why is one 344mb and the iso 544mb

    donewell
    May 08, 2008
    6:24 AM PT

    Go to Microsoft Communities Newsgroups where you will finf numerous posts requesting help for the many problems caused by SP3.

    Vista, the impending withdrawal of XP, and now SP3 will add to sales of the Mac.

    gsmiley
    May 09, 2008
    7:45 PM PT

    NeatReceipts: Business Cards and (Almost) Perfect Scans

    Posted by Steve Bass | Tuesday, May 06, 2008 2:38 PM PT

    It takes about 10 seconds for business cards to get scanned and the data optically recognized, then displayed in the Neat Receipts scanner's software. (Just tuned in? Read Buried in Business Cards -- And Rescued by NeatReceipts.

    After each card is individually scanned, it's shown as an image in one panel, with the contact info in another two areas. I found it amazing how NeatReceipts could extract information on the card and get it into the correct field.

    Neat Receipts pulls out the usual stuff -- name, address, e-mail, and Web site. If the business card labels the phone numbers, Neat Receipts sticks them in the right fields: phone, mobile, and fax. Anything without a field, say, "Universal Remotes," goes into the Other category. I haven't played with it, but you can add custom fields.

    netpanels.jpg
    Business card image and contact info.

    I can scan in black-and-white or color, and if the card has a back side (behave!), I can scan that, too. The data on the back of the card doesn't get assigned into info fields -- the whole back is just read in as an image. I'm also able to attach anything else I scan to the contact info record, maybe a document or a photo. That's handy.

    Neat Receipts recommends I scan the card in horizontally. Yet even if I stuck it in vertically, the software rotated the scanned image on screen so it was readable.

    One small problem: Even though I paid attention, when I scanned a card with material on both sides, I often scanned the back first. Unfortunately the scanned image can't be reassigned as front and re-processed.

    Are You Really Accurate?
    There were a few times Neat Receipts failed to do a perfect OCR. It was mostly because the business card paper was very shiny or the lettering was angled. There were other Neat Receipts goofs, but I don't think they're serious. For instance, "SSPR" was changed to "Sspr;" some names dragged along an underscore ("Sunar_"); and "TigerDirect" became "LigerDirect." It was no biggie, and fixing the typos was a heck of lot less work than manually entering all the data.

    I scanned about 60 cards in less than 30 minutes, and that included time scanning the wrong side, false starts (when I didn't push the card into the scanner far enough), and correcting any mistakes. I imagine as I use Neat Receipts more often, my scanning skills will improve.

    So far, I'm seeing why so many people feel the device is a worthwhile business tool, and why it may be worth the $200.

    Tomorrow: Scanning receipts and tax reports.

    Update: With SP3's release, I have to push the next part of this story to next week.

    Comments

    Buried in Business Cards -- And Rescued by NeatReceipts

    Posted by Steve Bass | Monday, May 05, 2008 4:51 PM PT

    It happens at every trade show: I say no, but it doesn?t matter -- everyone I meet sticks a business card in my hand anyway. At this year's CES, I collected over 80.

    Coincidentally, every year the Neat Receipts PR people pitch me on their little scanner and software that scans, recognizes, and manages business cards.

    neatreceipt (2).jpg
    Business cards from the Consumer Electronics Show

    Each year I find excuses not to try one: I have plenty of things cluttering up my desk already. The device insists on using a USB connection on the back of the PC and I'm running out of free ports. I don't need another contact management application. I'm not particularly interested in scanning or managing receipts, documents, or tax reports, the other three Neat Receipts categories. And even discounted, $200 is too expensive for my budget. (Check for pricing.)

    NeatReceiptsImage.jpg
    NeatReceipts scanner

    Yet I kept looking at stacks of rubber-banded cards -- easily the collected works of a half-dozen trade shows. I felt technologically behind the times each time I manually sorted through the cards looking for someone's vitals.

    neatreceipt (1).jpg
    My latest stack of cards

    Neat-O Neat Receipts
    I've spent a week with Neat Receipts and most of my fears were quashed on the first day. I ignored the instructions to crawl under the desk and connect the scanner to a USB on the back of the PC. Instead, I used a front-of-the-PC USB port and it worked fine. It also worked on a powered USB hub, and that way I kept the scanner on a side table, out of the way.

    My other concern -- about using the Neat Receipts contact management tools -- was baseless. Once the business cards are scanned in, I can export one or all of them to a variety of formats including Word RTF, a PDF, V-card, or a standard, CVS text file.

    Tomorrow: The OCR miracle -- almost perfect scans.

    Comments

    My PC World Buddy Needs a Bone Marrow Transplant

    Posted by Steve Bass | Sunday, May 04, 2008 4:11 PM PT

    I met Emru Townsend at CES in 2006 and I recognized him as a kindred spirit. He was funny, sarcastic, snide, and ever so fast with his snipes. He lives in Canada, so I stayed in touch by e-mail and read his blogs. The more we corresponded, the more I liked him.

    At CES 2007 we hung around, along with my other snarky PCW buddy, Dan Tynan, and like adolescent geeks, teased and hassled every PR person that crossed our path. (Oh, like you wouldn't do the same. Right.)

    Last December, Emru said he wasn't going to January's CES; then I noticed he was posting to his PC World blog only sporadically. It turned out that he has leukemia and needs a marrow transplant.

    I'm determined to help spread the word to help him find a match. I'm hoping you'll help, too.

    This from Emru's blog:

    "While anyone, anywhere can be a potential match, his best chance for a match comes from a donor who shares his ethnic background. As the son of two African Caribbean parents, his chances are further diminished as blacks are underrepresented in bone marrow registries worldwide.

    "You can help by registering for your country's bone marrow registry and spreading the word about the need to diversify its database. Registering can help save not only Emru's life, but that of one of the many other patients waiting for a bone marrow transplant."

    How You Can Help
    You really can help, if only by passing along this missive. These two posts (here and here) will give you more info on what you can do.

    You might also considering registering with the National Marrow Donor Program in the U.S., in Canada, or in other countries.

    Comments

    I am Ron Giles from Better World Today Association and we are having our annual Camp 4 Compassion on July 18 -20. There will be entertainment and sporting activities such as bands, fashion show , dancing team, skipping team , helicopter rides and etc.
    You can camp for the whole weekend or just come to the event.

    It is a chance for families with blood cancers such as leukemia and other people that need bone marrow to come out with the public.

    We promote the bone marrow registry in a non intrusive way.
    Go to www.camp4compassion.com for more details.

    Ron Giles
    VP Better World Today Association
    519-991-4919

    BWTA
    May 05, 2008
    12:53 AM PT

    This Week's Roundup of Time Wasters

    Posted by Steve Bass | Friday, May 02, 2008 11:50 AM PT

    Don't bother even thinking of getting any work done for the next 20 miinutes. Instead, spend some time with these time wasters.

    • The Zurich Chamber Orchestra's "Roller Coaster" is a wild ride!


    • You've been dying to know how an Etch-a-Sketch works, right? (Okay, I did.) Here's the scoop.

    • It's silly, I know, but sometimes when I'm a conference call and an editor's endlessly talking about who knows what, I want to take a cursor and, well, see for yourself.

      cursor1.jpg


    • Interactive Flash creations, no matter how weird, are ideal to while away the time. From the site above -- the one with the cursor and the guy in the white shorts -- try Creatures and Hello Piexl.

    • Take a minute and try the trippy Kaleidoscope Painter. Just drag your mouse around screen.

    • Click on the square and dive into a series of artsy pictures. It's way cool.

      wormhole.jpg


    • You know about the Mac vs. PC ads, but here's Lenovo nailing the MacBook Air. [Fixed. Thanks trevor97007.]

    • Comments

      BURN!!! They have a point: what good is "The world's thinnest notebook" if you have to buy extra stuff?

      And by the way, it's called the MacBook Air.

      trevor97007
      May 02, 2008
      6:00 PM PT

    Two Free, Off-The-Wall Tools

    Posted by Steve Bass | Thursday, May 01, 2008 11:40 AM PT

    I always enjoy playing around with free tools. Some of them fit my style perfectly and they become keepers.

    Others don't do it for me. It's not that they're not useful, it's just that they don't click with the way I work. But you never know -- they may fit your specific needs, so have a quick look.

    SuperFast Shutdown
    "SuperFast Shutdown is a winner," according to reader Richard S. The utility slams your system closed, like, right away. "I close out of work files before triggering it and, knock on wood, haven't lost anything."

    However... The site warns you (me, too), and I quote: "Use at your own risk! Although it has never been reported, regular usage could possibly cause disk corruption."

    Dump the "Safely Remove Hardware" Icon
    Icon Remover is a cool little tool that's perfect for people who never ever attach USB devices that need to be removed. Kelly J. told me that she bought a new USB Wireless Network Adapter, never removes it, and rarely connects other USB devices to her system. So she doesn't want the "Safely Remove Hardware" Icon in her system tray. Icon Remover hides it with one click, and, to Kelly's delight, "without a bunch of bells and whistles."

    Want more freebies? Check 101 Fantastic Freebies on PC World online.

    Talkback
    Have something to say -- or maybe want to tell us all about a terrific tool? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.

    Comments