"I'm sure all the YouTube videos you mention are great, but I've tried everything, but I can't get the Flash player to work on my PC."
That was from Frank D., who continued wailing:
"I'm using WinXP Pro SP2, Internet Explorer 6, Mozilla Firefox, and each is up to date. But every time I go to view a YouTube video, I get the same message: "Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player. Get the latest Flash player."
There are a few things Frank -- and any of you having trouble playing videos with the Flash player -- can do.

Flash test in action
If you're using Vista and Flash doesn't uninstall or reinstall, you'll have to tweak Vista's permissions. Use Explorer, navigate to C:\Windows\System32\Macromed\Flash\, and right-click on the file -- FlashUtil9b.exe or FlashUtil9e.exe -- that exists in that folder. Select "Run as Administrator."
If all is well, watch this video of the now famous Doberman who loves getting into the pool using the slide.
The very best musicals are impromptu. [Warning: Sound]
It's Friday and you know I spend the week finding things to amuse you -- and to keep you away from important projects. So here's this week's roundup of time killers.

Ready, aim, and duck...

Whatever you need seems to be on AllMyFaves.

Steve,
You must have been in a hurry to get out the door. The illusion link goes to the apple game. :) Also might want to note that the Camel links have what could potentially be NSFW ads.
@cjsd850: Thanks for the copy editing; you're right, I rushed these and didn't have a chance for my editor to proof them. The links are fixed. --Steve
I get lots of e-mail asking for help. Yesterday, Cynthia M. fired off a note asking why the time on her PC was erratic.
"So today, my normally-reliable computer at work starts changing the time. First it thinks that it's 5 p.m. on Monday. Unfortunately, it's already Tuesday. Oddest thing, though, it correctly identifies that I'm on Pacific Daylight Time. Fast forward through several resets, reboots, McAfee Virus Scans, and deleting and reinstalling the Windows Daylight Savings Time patch. Better, but no cigar: Now the time is resetting back to 10:25 a.m., although it's at least recognizing it is Tuesday."
The problem, I told her, is a weak system battery. The symptoms can also exhibit as a temperamental PC, say, booting to a simple, but horrifying message that the hard drive doesn't exist. The next boot, however, will be normal.
A battery stores a PC's CMOS settings, the time and date, among other things. A dying battery confuses the settings. Changing it is straightforward, but time consuming.
First record your computer's existing CMOS settings. Boot up and head for your system's Setup screen. Do that by watching the screen for instructions. For instance, my PC wants me to hit the Delete key; my notebook tells me to use F10.
Once the Setup's visible, use a digital camera to snap an image of each page; the other option is to jot the info down using pencil and paper.
BTW, some computers come with a handy program for saving your CMOS settings. You'll have to hunt around in your PC's manual to see if you're one of the lucky ones. Read Make a Backup of Your CMOS for details.]
Once you've recorded the CMOS settings, turn off and unplug the PC, take off the cover, and check the tutorial at LiveRepair. They'll show you, step-by-step, how to pop out the battery. You can pick up a new coin cell battery for under $7 at any electronics store.
Boot your system, step through each page of the setup, changing the settings to match your original settings, and you're good to go.

CMOS battery hanging around a systemboard
I just uninstalled FlashGet, my favorite downloading program. It's got a big, inviting security hole that can -- and did -- let a nasty Trojan worm its way onto my system. I'm not the only one having to fend off the attack. Users on the FlashGet and Kaspersky Labs first raised the flag.
My at-the-moment favorite anti-virus program, Kaspersky, spotted and deleted the Trojan-Downloader.Win32.Agent.kht. I didn't give it a second thought -- some of the files I download are, to say the least, suspect. [You, too. --Editor] And I didn't connect the Trojan with FlashGet.

Kapersky immediately detected the Trojan FlashGet let through.
But the next day, Kaspersky hollered again, and this time it was just after launching FlashGet. So I did some digging and found what I was looking for: A Viruslist blog entry that explained the FlashGet exploit.
Come On Through
FlashGet's servers appear to have been infected and FlashGet merrily passed along the Trojan to users. That's why even though Kapersky caught it the first time, FlashGet let it through again.
Rather than continue paraphrasing, I've excerpted the salient points from the post; you can read Aleks Gostev's entire explanation at Viruslist.
So how was FlashGet turned into a Trojan-Downloader? There's one obvious answer ? the developer?s site was hacked and someone managed to substitute the standard configuration file and link it to a Trojan located on the site. Why the hacker didn't use a different site isn't clear. Maybe this was deliberate stealthing, as a link to FlashGet in the configuration file isn't likely to arouse suspicion). We decided to check whether it would be possible to use this technique to download any file from any site. The answer? Yes, it is.All you need to do is add a link (which can point to any file you want) to the FGUpdate3.ini file and it will be automatically downloaded to your computer every time you launch FlashGet. Even if you don?t press ?Refresh?, FlashGet uses the information from the .ini file. This ?vulnerability? is present in all versions of FlashGet 1.9.xx.
So, in spite of the fact that the site is no longer ?hacked?, users are still vulnerable. Any Trojan program could modify the local .ini FlashGet file, causing it to function like a Trojan-Downloader. And it's worth noting here that FlashGet is usually treated as a trusted application, consequently, network activity caused by the application or requests to sites won't be flagged as suspicious, and users won't be alerted.
I just uninstalled FlashGet and I recommend you do, too. There are downloading alternatives -- Download Accelerator Plus, Fresh Download, Crawler Download Manager, and Free Download Manager. I prefer FlashGet, sure, but I also like a Trojan-free PC. You can read about them, as well as other downloading tips, in Top Tricks for Safe, Smart Downloads.
Talkback
Have something to say -- or have a favorite download manager? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.
It happens to all of us: You turn on your system and see the stomach churning "disk not found" error.
It's really not surprising considering hard drives fail -- more often than you might think. You don't believe me, I know, so look at Study: Hard Drive Failure Rates Much Higher Than Makers Estimate.
Feeling SMART? Maybe Not
Some of you may use a program to monitor your drive's health as a way to help predict when your hard drive is about to hit the ubiquitous bit bucket. For instance, the $40 Hard Drive Inspector (15-day trial) does a terrific job providing the most intimate details about all the hard drives on your system. It also supports S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) which tries to detect disk failure. Unfortunately, S.M.A.R.T. technology isn't always accurate. See It isn't smart to rely on SMART for the platter-shattering details.

Hard Drive Inspector tells you all about your drives.
Outsource Your Troubles
Tomorrow, I'll talk about some of the ways you can revive, resuscitate, and maybe even resurrect your ailing drive.
However, if your drive goes south before then, you can always take it to a chain's repair service. Then again, after watching this Computer Repair Undercover Investigation video, maybe not...
Hand over your money and get not-so-terrific advice.
Talkback
Tomorrow: More on hard drives. In the meantime, do you have something to say about hard drives -- or outsourced repairs? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.
Where is the old Bass and those great, always tactful yet always allowing us to read between the "fingers?" For years the Old Bass always told it like it is/was. I might snicker at his light touch on a serious matter. I tried to find another PC mag that would compliment PCW.But, I OD'ed in my search. In fact, one rag seemed so biased towards its advertisers I felt I had eaten spoiled shrimp scampi and had to be rushed to the ER to get my stomach pumped.Bits of shrimp, etc.;started flying as I lurched for an enemis pan. Oh ,Lord; someone else already used it ! You can only take so much of that kind of CONTENT PROVIDED without similar CONTENT PROVIDED yourself...all over; and, well, you get the idea. Except, I drenched my dear wife,who immediately reciprocated by taking a perfectly aimed head shot at me with the first thing she could grab. As I was getting stiched up I flipped the nasty pages of my wife's weapon (an ancient issue of PC World) an a guy named Bass.
I'm guessing some of you haven't installed the BBC version of RealPlayer I talked about last week. That may be a good thing, because today I have an off-the-wall alternative to RealPlayer.
Michael M., from Dripping Springs, Texas, reminded me about Real Alternative, which comes with Media Player Classic. Both of the apps are free and have no known adware or spyware. In combination, they play all of the Real media files; the package includes plug-ins for Internet Explorer, Opera, Netscape, and Mozilla, so you can play music and videos right off the Web.

Real Alternative does a good job playing Real media files.
While you're here, you might as well think about grabbing free QuickTime Alternative as well. With it installed, you won't need to have Apple's bloated QuickTime player, either.
You hit the nail on the head. - Media Player Classic is all that is needed for non-DRM stuff. It's simple and to the point. Why install all the crap of Real or Quicktime?
I've used RealPlayer Alternative and QuickTime Alternative for a couple of years. Besides not being spyware and/or adware, they are also not bloatware.
Thanks,
I have not wanted to install RealPlayer because of all the junk that comes with it. Plus, it takes allot of space! I like this alternative.
This will allow me to play real media without realplayer! Great!
I think that I will stick with QuickTime though. I use Vista, but use iTunes as my default media player. Any comments? I have wanted to move to WMP, but I have and Ipod, and I could not figure a way to transfer all my music to WMP without allot of CD's. Also, Is there a way to sink a Ipod to WMP? Any comments? They would be greatly apreciated.
I'm just back from a long vacation and I'm exhausted. So now that I've posted this blog, I'm taking the rest of the day off. (You do, too...)


They're cute -- and so are their giggles.

Park ranger heading for, well, anywhere the hippo won't.


Spend some time creating your own kaleidoscope.
Hey Steve, you might want to verify the accuracy of things before you post. Your mustang video is crap. That's a lowly six banger, not a V8. And being a convertible it weighs a few hundred pounds more and corners worse. The GT would smoke the horse.
Yesterday I told you about the special ad-free version of RealPlayer that's distributed by BBC Radio. Now I'll take you through the installation process.

Uncheck everything to keep your system uncluttered.
That's it -- RealPlayer's loaded and you're good to go.
I fell into the RealPlayer quagmire minutes after I sent some friends a link to the sandhill crane webcam. They were kvetching because the webcam uses RealPlayer to stream the media -- and no one wanted to install the bloated, ad-encumbered program.
I don't blame them. Except for when some loopy editor asks me a question about RealPlayer, I keep it off my system.
I'm not the only one with this attitude Tom Spring, one of our news guys, recently reported that anti-spyware group StopBadware has RealPlayer in its sights. Read RealPlayer Gets Slapped with "Badware" Label for details.
Instead of bothering with the official version of RealPlayer, I have an alternative--a special version that doesn't have adware or other annoyances.
Welcome Back to RealPlayer
Here's the skinny: You can safely download a special version of RealPlayer, one that hasn?t a bit of adware, never nags you, and doesn?t litter your system with icons. It's not stripped down, either; it?s just missing all those annoyances.
You can get this version of RealPlayer from a perfectly legit source: the BBC. What's cool is that few people know that this version is different. The unofficial story, according to one source, is that the BBC?s charter prevents it from ?showering their viewers with craptastic ads for random American companies,? so to get the BBC to Webcast in RealPlayer format, RealNetworks had to produce an ad-free player. Whether that story is true or not, the RealPlayer that the BBC Radio site offers is the real thing, just without the adware. Read the details here and then download the player. (You'll eventually land on a Real.com page, but you'll be downloading the BBC version.)
But don't install the BBC RealPlayer yet. Tomorrow I'll give you a step-by-step for the cleanest, leanest installation.
Talkback
Have something to say about RealPlayer? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.
Screw that. Its not just the ads anymore, Realplayer is a security hole on your system. I remember a hack attack on a site that would install driveby some spyware that steals passwords. I visited that site and... no spyware! Why? I don't allow Realplayer on my computer or any computer I use.
As stated on PCWorld.com--readers may be familiar with it ;-) ...
"If you like RealPlayer, but think the company's a real pain, try this lookalike.
"Many audio and video files are offered only in Real Networks' formats. If you like the files, but you don't like being tied to Real, you may prefer Real Alternative. This player plays RealAudio (.ra and .rpm) and Realmedia (.rm, .ram, .rmvb, .rpx) files just like RealPlayer and RealOne Player do--but without the hassles of dealing with Real. It offers limited support for Real's .smi and .smil formats. Real Alternative's RealMedia browser plug-in supports Internet Explorer, Mozilla, Netscape, and Opera."
Download here:
http://www.pcworld.com/downloads/file_download/fid,23205-order,1-page,1-c,alldownloads/download.html

"I'm switching..." At CES, I heard it everywhere: In hallways, on the exhibit floor, and at the press events. Journalists were talking about how they were leaving their PCs and migrating towards Macs.
Even Chris Pirillo, a diehard PC user, made the jump in February. So long, Chris, nice knowing 'ya.

I've been thinking of picking up a Mac, maybe one of those nifty PowerBook G4s, to see what the fuss is all about.
Seriously, I've toyed with the idea, knowing that I can still comfortably use all my PC apps. The cost is one consideration (LOL -- PC World won't buy me one, right, Harry?); the other roadblock is learning how to use the beast. My friend Thom switched after his PC died and when I tried it, I was surprised at how unintuitive it was. Ctrl-A to highlight all the files? Couldn't get that to work. And Thom is too cheap to buy a Logitech mouse, so my right-clicks kept screwing up things on the desktop.

What's the Riff?
I sometimes wonder if some of the animosity between Mac and PC users have to do with some underlying feelings of inadequacy on the part of one group of computing loyalists. I'm not going to get more specific and risk the wrath of those one-buttoners.) Tom Lenzo, a buddy of mine, sent me this clip with some research about Mac and PC user attitudes.
We also ran a news piece on this: 'Mac People' More Open, Liberal Than PC Users?
I'm dying to hear what y'all think, so I cooked up a PollDaddy survey. Even though it has the approval of the Bass International Polling Lab, I agree, it's kinda biased and somewhat unscientific (ha!). Use the "other" spot to stick in your thoughts. And who knows, it might give us a little insight into the mindset of the 15 of you reading my blog.
I've used both. I have to say that while the Apple hardware is nice, and the concept of controlling your hardware is great (Macs, in theory, should have less driver issues, be faster on the same hardware then Windows, and be able to implement more features out of the box), but hardware nuts (i.e. people who play games) would rather controll their hardware then let the software maker do it. Additionally, I perfer Windows over OS X. There are a few reasons... Close/Resize buttons on the wrong side; adding more buttons to the default mouse, but not adding right click functionality to it; programs not closing well/right (closing a window does not close the program, opening programs takes longer on a Mac); lack of Powershell; Macs crash more (I'm also refering to programs... APPLE programs... quit unexpectedly my ass).
There are very innovative features in OS X though, such as mouse gestures built in, Expos? (hope I got the e right...), and of course, it is Unix!
Still, its all choice.
I should start counting the TROLL articles I read. Both on the Apple and MS side. The fact that someone that has been using a particular operating system for some years, and then when trying a completely different system find it ... un-intuitive? It is called learning, and adaptation. The Apple UI uses a "Book" system. Start at the Top Left work Left to Right till you get too the end.. on the bottom Right
MS believes closing a window should shut down an application. Apple believes closing a window should close a window, and that shutting down an application does... this
MS has you move your pinky from the A to the CTR key to do Copy/Paste/Selection etc commands. Apple has you move your thumb from the space bar left or right to the CMD key
I am a Windows user and I am a Mac user, and I love technology
Macs Crash more PC's Crash more whatever, Computers Crash, it sucks, and I hate it. In my years of experience you pay for what you get, on both sides.
More INFO, Less TROLL
'I was surprised at how unintuitive it was. Ctrl-A to highlight all the files"
You serious? On Mac's it's Command-A. Not everything has to work like Windows.
"And Thom is too cheap to buy a Logitech mouse, so my right-clicks kept screwing up things on the desktop."
That's a nice way to describe your friend. There is a right click in OS X, with the trackpad or the Mighty Mouse. just enable it in System Preferences. It's only a couple of clicks.
It's fun to learn sometimes.
Talkback
Have a site I missed? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.
Here's the week's roundup of time killers, things to help you avoid deadlines and keep from finishing important projects.



Got beer?

Newton's first law in action
Tell your editor you could make an argument for using "the Smith's" on a cutesy homeowner sign. You'd be wrong, because under that argument, it would still be "the Smiths'." But thanks for the comic. Apostrophes that don't belong are one of my biggest pet peeves and it's probably the one that gets attacked most these days.
Thanks Steve for linking to my article about the best Australian and US comedians
One small error - the comedy duo you refer to is John Clarke and Bryan Dawe (Clarke and Dawe) not Bruce and Dawe :-)
Not long ago, I blogged Three Smart Tools To Reduce Printing Costs and mentioned GreenPrint, a print previewing tool.
When it was first released it cost $30 and I wasn't sure it did enough for the price. But now there's GreenPrint World, a 100-percent free, ad-based version available for download, so you'll not only be saving money, but saving the environment as well.
And you may not know it, but Internet Explorer 7 has a print preview function. Not to be outdone, Firefox has a Print/Print Preview add-on.) But both of these options are dreadfully deficient, primarily because you can't delete any pages before printing. About the best you can do with IE7's preview is changing the margins, which may be enough to reformat the document and remove a pesky last page that has only a few lines.

A right-click brings up IE7's Print Preview
After the last two days, you probably think there's not much more to say about Google. Nope, there's still lots.
Start by downloading the Google Cheat Sheet, a two-page PDF with lots of valuable Google shortcuts, search and query examples, and services.
Even better is 55 Ways to Have Fun with Google, a free e-book with Google trivia, games, and nonsense, enough to kill an afternoon (I did). Actually, the more I explored, the better I liked this 228-page book. For instance, I wasted time with Bemmu?s Cure for Google Irritation, a particularly annoying game. [And really weird -- a DHTML typing game. --Editor] The Image Quiz, which has you guess the Google search term for a bunch of images, had me thinking oh, it's on the tip of my tongue way too many times.
I also picked up a nifty Google magic trick, learned how to find world records, read IRC chat logs people didn't know were public, and browsed or some very funny Google parody sites, such as UnderGoos, the underwear search site, and Cthuugle, the complete Lovecraft search engine.

You can also buy a hard copy for about $20
Talkback
Have something cool about Google I missed? No doubt. You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.
Here are a few ways to exploit Google and make your searching more productive.
Tomorrow: Two free and terrific resources with things about Google you'll want to try.
I wish they would focus on getting their broken apps to work right. Google Groups has been in meltdown since January, leaving group admins unable to update content on their group pages. Google Sites are based on the same technological platform.
Every time I turn around, Google's come up with something new, cool, or innovative. It's no wonder it has Microsoft on the run.
Here are a few Google features you might not have known about.
Alert Me! Google sends me an e-mail every time it sees a new occurrence of "steve bass PC World," "steve bass PC Annoyances," or keywords about my various hobbies and interests. If you haven't tried Google Alerts, you're missing out on a terrific service.

Get daily, weekly, or immediate search results with Google Alerts
Tomorrow: More from Google.
It's Friday (already!) and you know I spend the week finding things to amuse you -- and keep you away from important projects. So here's this week's roundup of time killers.

Careful where you step...
I was poking around Trulia, a real-estate site, because we're thinking of selling our overpriced home and moving to an atoll somewhere in the Pacific. No, not really, but I just finished The Sex Lives of Cannibals, a deliciously readable book about a two-year stay in Kiribati. (There's more about the atoll on the CIA's site). So I was dreaming -- and digressing.
I discovered Trulia Hindsight, a nifty site that provides an interactive, yearly chart on the population growth in most parts of the U.S. Trulia calls it "maps of properties through time" and that description is apt.
Once you're on the site, click on Plano. You'll see a city map paint on the screen and a timeline at the bottom of the page will begin to advance. As it goes through time, the map begins to populate, showing how the area developed over time.
Use the contrast slider on the bottom right to adjust how much of the background you want to see and the slider on the bottom left to zoom in or out of the map.
Once you get your bearings, grab the timeline slider, move it to the left, then slowly move it to the right. Type a city and state into the search field at the top to find your home town. Unfortunately, not every area has data. If your town isn't on Trulia's radar, try Pasadena or downtown Los Angeles.

Los Angeles growth in 1906
You get old. You forget things, like anniversaries and birthdays. You get into trouble. (Right, not you.)
I've set up eight reminders on Rminder (the limit on a free account). On the specified date and time, a disembodied, robotic voice will call my wife's cell phone and tell her I absolutely haven't forgotten our anniversary and that I planned a lovely night out with dancing and drinks, and a wonderful dinner. She'll roll her eyes when she hears it, knowing it's all BS (smart gal, my wife), but at least she'll know I didn't forget. BTW, I'm able to send reminders to any U.S.-based phone.

Get a reminder from Rminder's disembodied voice
If you don't like Rminder, or its silly spelling, I have more ways for you to jog your memory while mobile.
Try bitBomb. Like Rminder, it's free, and you can set up recurring and group reminders. Use it worldwide, though it's limited to sending reminders to SMS-capable cell phones.
TextMemos.com lets you set up text messages to be sent to your cell phone on specific days and time. It's a quick way to send yourself a reminder without having to sign up or register.
Talkback
Have a better reminder program? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.
With two free Web services, I found the address of a neighbor, his first and last name, his phone number, and how much his home is worth. If Zillow would only update their images, I could even tell you if he hangs his laundry out in the backyard.
What's His Name?
I met a neighbor while walking the dogs, and we chatted a while. When I got home, I decided to pop something in the mail. (It was some census tract stuff if you must know.) He lives about two blocks down the road, but for the life of me, I couldn't remember the guy's name or his street address. (Okay, sure , I could've just dropped by his house. But what would I have to write about today, eh?)
I popped open Zillow and searched on my neighborhood until I found the image of his house and then clicked on it. Zillow told me lots of stuff about the value of his home. What I needed -- and got -- was his street address.
BTW, Zillow has lots more to offer than when I first wrote about it last year. For instance, zoom to the City view and click Heat Map in the upper right corner to get a comparison of neighborhood values.

Learn about property values with Zillow
Now that I had his street address, I went to the Reverse Lookup tab at 411Locate, entered info in the Reverse Address Lookup section , and got lucky. In a second, I had Jess's name. You might not be so fortunate -- 411Locate doesn't always come up with the right person.
BTW, I sent him the docs, but never told him I couldn't remember his name.
Talkback
Have something to say about using the Web to find out things about people? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.
I actually just use HouseFront when I want to know who owns a house, they post owner name and the sales history of the home (but I'm sure its just like 411 where it could be wrong sometimes). It could save you a couple of steps if you ever end up forgetting a neighbors name again though.
Perhaps Zillow doesn't work as well in cities. I just found my NYC apartment building. The info box showed the wrong street address, and appeared to indicate that our building is worth $20 million, which would make each apartment average to about $400K. Um ... no.
The other day a buddy asked if I'd take a survey. It got me to thinking how effective these free online surveys are for getting quick and valuable feedback.
I've created polls and surveys a couple of times on the PC World blog and while they're definitely not scientific (neither am I, for that matter), it gives me a sense of what readers think.
For instance, here's a Polldaddy poll I cooked up -- in less than two minutes. PollDaddy is free and their latest iteration is a snap to use. And if I had the JavaScript smarts, which I don't, I could embed the survey right into this blog.
My buddy Suzanne L. said she likes polls that she can put right on her own site, so she uses Snappoll. I like it, too, because it's quick to produce a poll and easy to embed. (see poll below.)
Susanne also uses Mister Poll. Unfortunately, I couldn't find a way to embed it into the blog. Check it here.
If you're a member of the Twitter generation, my buddy Bill W. suggests you try StrawPoll. Me, I don't Twitter.
However, for a more sophisticated survey, rather than a poll, you might want to try SurveyMonkey. The free version limits you to 100 responders, but you can do lots with it, such as collect responses by e-mail, customize reports, and validate responses.
Talkback
Have something to say about surveys or polls? You can use Comments below or if you'd prefer, fire an e-mail right into my inbox.