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News, opinion, and links from Editor in Chief Harry McCracken.

Why Are Airport Lounges Power-Free Zones?

Posted by Harry McCracken | Sunday, December 04, 2005 10:28 AM PT

I'm sitting in the San Francisco airport waiting for a plane. And I'm in the one seat at this gate, as far as I can tell, that's next to a wall outlet. (There are a grand total of two plugs--one in use by me, the other by a guy who's snaked his AC adapter to a seat across the way.)

As far as I can tell, the world has two kinds of airport waiting areas: Those with no wall sockets, and those with far too few. I don't get it--especially since so many airports have Wi-Fi, which would suggest that they understand that many of us need to get work done while we wait.

You can run a notebook off its battery, of course, but I can't be the only person who wants to keep every bit of juice for use onboard the plane. (I usually fly United, which seems to be a laggard when it comes to power plugs in coach, so I don't tote an airplane-friendly power brick.)

Here at SFO, this terminal recently went through an endless, obviously expensive upgrade to provide more restaurants and gift shops--yet there still seems to be an average of one wall outlet for every 8,162 notebook users. Maybe it's just that airports aren't used to providing amenities that they don't charge for.

Still it couldn't cost that much to add more outlets. And when I need one, I need it so badly that I'd cheerfully drop quarters into a little coin slot to pay for it.

Sorry for the rant--am I the only one who gets worked up over this?
Comments (56)

Think that's bad? How about Dallas Ft. Worth, where they have wi-fi, but if you want to use it, you have to plug in with an ethernet cable to set it up first. What's the point of that?

MoronsThickOnGround
December 04, 2005
11:20 AM PT

No, I don't think you are the only one. Many of us have that same question...

ernise
December 04, 2005
11:32 AM PT

...worse than the gate areas without adequate power outlets are the executive lounges without them.

Fruggy Trett
December 04, 2005
12:11 PM PT

Amen! I couldn't have said it better. It is all about saving the battery for the flight.

Kevin Eikenberry
December 04, 2005
12:15 PM PT

If you fly BA you can charge your notebook on the plane, but you have to have the UK 3 pin plug.

Oliver
December 04, 2005
1:08 PM PT

Why not take a break from work! No matter what you do it's not that important, You just think it is.
Some of you will have a hard time understanding this but someday you will. Even if your working on a cure for cancer it can wait a few hrs.

Tom
December 04, 2005
2:01 PM PT

MTOG: Dallas certainly isn't set up that way -- perhaps one of the lounges or some service within the airport. Dallas has had Wi-Fi since about 2000, one of three or four of the earliest airports in the U.S. with airport-wide coverage. If someone convinced you you needed to download something over Ethernet, that's just a mistake.

Glenn Fleishman
December 04, 2005
2:49 PM PT

Most airports in Asia thankfully have tons of wall sockets. I never have a problem working on my laptop in Bangkok, Kuala Lumpur or Singapore.

Anshul
December 04, 2005
7:26 PM PT

Turn off the computer. Save your quarters. Go to the airport bar and have a beer with some other traveler and watch the game on the tv. You'll relax better on the flight.

Mike
December 04, 2005
8:21 PM PT

How important are you? It seems that you feel that you must use your lap top at the airport? I usually can wait to work when I get to the hotel or the place I am visiting.....

jimbo
December 05, 2005
5:27 AM PT

Yes, I often have told friends, "wouldn't it be nice if airport designers would just look around and see all the folks sprawled close to the outlet?" then they would understand.

Bill W.
December 05, 2005
5:32 AM PT

Sure it'd be great to have more outlets, but most of these airports were built when laptops weren't even dreamnt of. I understand the frustration, but I don't want to have to pay more for my flights just so that the airports can completly remodel to provide the few, but growing, laptop users with more outlets.

Troy L
December 05, 2005
6:06 AM PT

Bring on the Fuel Cells!

David Myerscough
December 05, 2005
7:07 AM PT

When I was traveling back from Spain I had a 3 hour layover in Charles De Gaul International. My girlfriend and I had the 3rd season of 24 on us so we thought 3 hours, No problem! We had our adapters for the plane and the adapters for the European out lets. There is not a single outlet in that airport I spent 2 hours going to every shop and finally paying the girl behind the counter of a perfume stand to plug me in and run the cord out the back to us. On top of all of that I specifically went out and bought an $80 powerbrick for our flight back since we were flying delta only to get to our seats and find that our a note on our power plug stating ?Sorry for the inconvenience this power plug is out of service. Thanks for choosing Delta? So I spent the next 12 hours watching a French movie with English subtitles. Sure am glad I lugged that powerbrick, laptop and DVD set the whole trip.

John Popp
December 05, 2005
7:29 AM PT

Come visit our Lehigh Valley (ABE) airport in Allentown, PA. Not only do they have carrels with power outlets, they have free Wi-Fi. It is worth the trip. Lots of luck finding that at a big airport.

Jim
December 05, 2005
12:23 PM PT

Chicago (O Hare) doesnt even have wireless available for people, let alone wall outlets. I just happened to stumble down a hallway that had outlets.

Then I was lucky enough to find the executive wireless network (for their business meetings) so I borrowed some of their bandwidth.

What else am I suppose to do with a 3+ hour layover.

Brian
December 05, 2005
12:59 PM PT

I agree - besides monopolistic wifi policies (see Boston Logan) and ever more intelligently hidden charges (i.e. 19% of your rental car fee) the level of service at airports is generally abysmal. They bank on the fact that we are a captive audience. Never felt empowered here!

Ingo
December 05, 2005
3:57 PM PT

I am probably willing to live with this in the older airports because they will need to put a plan together to upgrade exisiting space.

I can't believe how painful this is in a Red Carpet Club where you spend $450 a year to join. Of course they charge for WiFi as well so perhaps this is all part of a strategy to drive you to the bar as others have suggested is a more enjoyable route.

It kills me.

Mark
December 05, 2005
5:06 PM PT

/cry more newb! Laptops are gay and come with
a BATTERY! Know your role. Buy another battery! Or better yet! BUY A MAC! Airport power outlets are there for the "airport" to use, not for your shitty laptop.

Bill Gates
December 06, 2005
12:37 AM PT

Try the aırport ın the quaint and beautiful city of İrkutsk (Siberia) Russia. İf the early morning flight is late, the ground people often learn of it early on and don't even come to the terminal to turn on the lights! You walk into a totally dark waiting area to the muffled sounds of passengers waiting in the dark! That's the way a delayed flight is announced! There, keep your flashlıght batterıes up!

John Horton
December 06, 2005
2:59 AM PT

Who's the fool that "wants to take a break from work?" At the airport? Give me a break! It's all about shutting out Lulu and her LOUD cellphone conversation about her trip to wherever and the fantastic shopping she experienced along the way. I'd rather get work done in the airport and enjoy time off at my destination. I'm all for putting in more power outlets. Remember, airports are usually run by bureaucrats.

Dick
December 06, 2005
4:16 AM PT

You should never have mentioned that you'd be willing to pay for some electricity. If our government needs help from Hollywood to figure out how terrorist might mess with our democratic country then the same goes for airport management. The airports make us wait long enough at the airport that they should provide some electric juice for free. We all just need to scream louder for airport outlets

paul helderle
December 06, 2005
9:59 AM PT

A lot of us don't do work on the airplane but need the battery to watch a DVD or play Texas Hold 'Em to pass the time away.

Steve Flewellen
December 06, 2005
10:08 AM PT

I have to make my boos think I did work on the plane! Can you imagine if they knew that I really was not doing anything? I need the extra outlet so I can take pictures of myself at work at the airport terminals to show my boss that I really do deserve that yearly increase!

Anonymous
December 06, 2005
11:03 AM PT

I have to make my boss think I did work on the plane! Can you imagine if they knew that I really was not doing anything? I need the extra outlet so I can take pictures of myself at work at the airport terminals to show my boss that I really do deserve that yearly increase!

Mr. will be laid off if they find out they can do without me!
December 06, 2005
11:04 AM PT

Tom - "Take a break from work..?" Okay, you tell that to YOUR dad's cardiologist, okay? There ARE professions out there that are on call, 24/7/365 and yes, it IS a life or death situation.

Anonymous
December 06, 2005
11:43 AM PT

Well when my wife ran off with a cyberfantasy lover (and my life-savings, house-payments & daughter who she gave to her parents to look after as I pay(!!!???) with no contact abroad).

I ended up actually living "The Terminal" style @airport/train/pub/bench/whorehouse/train/bus station with a cheap "no steedstep" laptop with 40 min...utes on full charge and everything else gone to...... The joy at finding a powerpoint and not being harassed for using it is absolutely amazing neigh I say sanity saving in the circumstances


I could write a guide on where the public power-plugs are in certain cities and I tell you that we need more for our penny-a-charge mobiles entertainment

Yes mate I Know
December 06, 2005
11:49 AM PT

Travelling on business and having a 3-6 hour layover due to bad connections or weather, and you are telling me to relax in the bar?

The laptop is the lifeline for me and I get about as much work done enroute as I do in the office. Not finding an electrical outlet is fairly common. Even though my battery lasts for 8 hours, a trip across the pond is atleast 12 hours plus wait times at gates, do the math.

Everyone, just start sending messages to the powers that be at airports that do not provide outlets, telling them you will avoid their airports in the future whenever possible.

Justin

Justin Kase
December 06, 2005
1:20 PM PT

Harry!! This drives me nuts too! Ugh.

value add
December 06, 2005
2:36 PM PT

"Buy another battery! Or better yet! BUY A MAC!"

Um, yeah, that makes a WHOLE lot of sense, and shows real maturity on your part. Keep up the good work. :P

I rarely ever fly anywhere, but I have been on a few planes when I had a laptop with me during college. Tell me all about the lack of power outlets. My "home port" so to speak is Minneapolis, MN. They have WiFi access that you have to pay for, but doesn't require any kind of ridiculous ethernet hookup first (this is the first I've heard of something so stupid). And though there only a few, I think there were a couple outlets to be had here and there. You had to work to find them though. And I agree with the idea of a coin-op outlet if they absolutely must charge for it, as if they didn't overprice everything in the whole airport already. The electric bill for my apartment comes to around $30-40 a month (except for summer with the A/C on) and I have at least one PC running 24/7. Surely they'd make plenty of money by charging, say, $1 for an hour of juice.

Infrequent traveler
December 06, 2005
5:14 PM PT

Nope, you're not crazy, bugs me too. It's a domestic airport thing especially in the US. Intl airports (Changi, KLIA, Narita, HK, etc.) have good power access in public areas but domestics are same as US. Most US airports only have decent power in the 1st and biz class lounges except for some like OHare with independent operators (Wayport). Sometimes a sympathetic bartender or coffee shop mgr will let me plug in but for long rides the lounge is the only option. If you fly a lot, save your sanity and either upgrade to biz class or buy a lounge membership (great showers in HK and Narita!)

Mei Gok Gwai Lo
December 06, 2005
5:52 PM PT

I don't travel much, or have a laptop of myown, but I have observed that most airports, public or private, are rarely with many power plugs, unless it was built in the last 10 or so years... why? i got no idea... i remember last time, the only power outlets were on the floor in the middle of a walkway, and were covered with a weird plate-lock thing... but yeah, i'd go off and buy a power-brick, or get an Alienware Sentia (it has 2 power modes-battery and preformence) and a spare battery... but they're expensive...

They should renovate airports (int'l) with at least 50x more outlets... so your 2 outlets now become 100... that should help a bit...

Anonymous
December 06, 2005
8:30 PM PT

At Gatwick Airport lounge waiting for the American Airlines flight 75 to Charlotte Int, I was that desperate to charge my MP3 player prior to the 9-hour flight I actually unplugged the Coke machine (dispenser) from the mains power and put my trusty power adapter in its place! Now that took a lot of bottle.

James O'Brien
December 07, 2005
3:42 AM PT

Orlando International has plenty of places for laptop users to plug in. Near the gates there are groupings of mini cubicles with a tiny desk, chair, and a power outlet.

Anonymous
December 08, 2005
1:47 PM PT

Keep in mind: After two beers, you can't drive a car. I live in the US, so I'm not sure about the other countries.

Grayson Peddie
December 13, 2005
5:50 PM PT

That's why I don't fly.

John Madden
December 14, 2005
2:04 PM PT

I flew out of Paris Orly airport, itself an older airport, and not nearly as nice as Charles de Galle. And yet, they had stations and desks set up with not only European 220V outlets (of course), but American-style outlets with 110V! Maybe France isn't so hostile to Americans after all. :-)

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guyz can i charge my laptop in the plane cause i have a 10 hor flight from london to dominican republic and i wish to watch something or do my work but my battery lasts only 3 hours

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KarlikSuka1
May 24, 2006
11:06 AM PT

I think the DFW Airport has the perfect solution in the making. It comprises of a combination of free and pay-per-use power outlets.
If you look around you the DFW airport has some pretty decent availability of Power Sockets in the gate areas and they have rooms and areas where passengers can plug in and use free power outlets.
However, in about 6 gates, the DFW airport has started a pilot project with a kiosk company called AdComp Systems / TELeasy Corp which is headquartered in Dallas.
The service is called ?PUMP? which stands for ?Power-Up My Portable?.
They have installed power outlets in these 6 gates right under the existing seats at the gates. A kiosk which is right next to these chairs allows the travelers to select the chair they are seated in and pay $2 / 30 minutes or $3 / 60 minutes of power. ? Now this I think is ingenious. I can always get free power if I want or or I can pay a mere $3 and get an hour worth of power. $2 - $3 is a very reasonable fee.

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