Beginning in May, unfavorable experiences with problematic buyers will go unnoticed as eBay eliminates the ability for sellers to leave negative feedback on buyers. This decision by the online auction house is receiving a lot of negative feedback from the millions of eBay buyers.
One of the reasons behind eBay's decision is to prevent and disallow buyer's remorse, or retaliation against sellers. When a seller leaves negative feedback towards a buyer, the buyer can often be motivated to leave negative feedback towards the buyer, regardless of if they deserve it. Sellers whose entire life revolves around selling on eBay have said that they are scared to leave negative feedback for buyers, for fear of retaliation that can harm their image and business.
EBay's feedback system was first introduced in 1996 to help and encourage honesty with an open market environment.
The buyers are quick to criticize this change because it disallows any kind of recourse for sellers who do not uphold their end of the auction.
EBay's decision to just eliminate the one-way negative feedback seems like a bit of a cop-out. Other systems could easily be integrated that would just require more leg-work by eBay to investigate troublesome auctions and relationships between buyers and sellers before allowing a big, nasty negative mark to be left on the sellers.
You need to re-read what you just wrote. It is the SELLERS who are being screwed, NOT the buyers. The buyers can now do anything they want because only positive feedback can be left. It is the sellers who have always been ripped. I am sure there are bad sellers as well as bad buyers, but eBay has always been on the buyers side....no matter what.
Now they are going to hold your money for 21 days until a BUYER says, it is Ok. This is theft as far as I am concerned. Now Paypal can keep your money and the buyer can keep your item...PLUS Ebay gets all the fees that they got from you to list and sell the item! UNREAL!!!!
The fee increase was bad enough, but now they are going to help the buyers rape the sellers even more.
What USED to be nice about eBay is going to disappear. The unique items that you could not find anywhere else..... unless you constantly shopped flea markets or went to estate sales. They want only power sellers that basically sell things you can get at Walmart.
Great article, except that sellers will carry most of the burden of the new feedback system.
This new system will make sellers vulnerable, opening them up to extortion from buyers. eBay talks about putting a system in place to hold buyers accountable, but where is it? eBay forgets that it is the SELLERS that pay their bills and are their customers.
Yes, what eBay is doing is a HUGE COPOUT. It's the lazy man's way of balancing the market.
eBay management is totally out of touch with the needs of eBay sellers.
"When a seller leaves negative feedback towards a buyer, the buyer can often be motivated to leave negative feedback towards the buyer, regardless of if they deserve it."
Do you really mean that? It doesn't make sense.
wow dude, that is by far the worst smallest yet still biased article about what is going on I have read in a long time. Why don't you actually look into what the issue is before writing about it. Don't make me write to your boss and tell him you have to pee in a cup.
Love,
Fruity
The root of the problem with eBay is that the respect it has for its sellers is akin to a lord spitting on the face of his faithful dog. This is a corporation that treat the people that bring in its bread and butter and honey, worse than the lowest orders of society. They bring in people to head up their company who exist on fat salary checks and bonuses and then resign when they have had their fill on the blood and sweat of so many who have dedicated their lives to building ebay to where it is today. They garner in their enormous fees and give absolutely nothing back, no recognition at all to the ebay sellers who provide outstanding performances and 18 hour work days, except insult after insult. They want to bring back the buyers but dont realise that it is the sellers who make this Titanic sail. Shame on you.
I believe the above comments are very well based. Ebay isn't what it used to be. I wish you guys would make an article about alternatives we could look into. My wife and I are boycotting eBay. We are small time sellers that used to enjoy watching the bids come in. (I don't see any fun in worrying about the many scam buyers that eBay is infested with.) I really hope you continue this article with the errors corrected.
This article is seriously flawed starting with the title. It is the negative feedback from the SELLERS that is being disallowed.