Phone Connection is one of only a handful of online sources that provide VoIP news and information specific to the needs and interests of the business world. Most VoIP resources are designed to provide general information about VoIP which can apply to anyone from the individual homeowner to the corporate enterprise using VoIP. This is unfortunate since the specific needs of VoIP in business differ greatly from the needs of those people at either end of this broad spectrum.
Luckily, there are a few places out there which provide VoIP information that specifically assists small businesses in utilizing VoIP successfully.
Here are the top five online resources for learning about Business VoIP:
1. VoIP News. This source has a broad perspective so it does take some sorting to find the news that?s specifically applicable to businesses. However, it?s all there. This is a leading resource in all VoIP news including that which is good for businesses. And they have a small business page where all of this news is compiled in one spot to make learning about business VoIP easier for you.
2. IP Business News. This is a resource for businesses that remains little-known in the VoIP world. They publish VoIP news for businesses approximately once a month and every article is helpful.
3. The Business VoIP Report. Press releases and VoIP business news fill the front page of this website. This is part of a bigger network of blogs that is leading the technology news industry.
4. No Jitter. As described by themselves this is ?the website for IP Communications information, brought to you by the editors of Business Communications Review Magazine?.
5. Voice of VOIPSA. One of the leading concerns of business as far as VoIP goes is security. This blog provides updated information about security for VoIP.
There are a plethora of resources available these days for getting information about VoIP. However, there aren?t too many places yet that provide VoIP news and information that?s specifically of interest to businesses. These five resources are leading the way in providing voice communications information to the people who need it most.
Question of the Day: What other resources can you suggest for businesses interested in learning more about VoIP?
When we talk about VoIP, we are talking about the whole phone system that a business uses for communication. This includes the hardware and software that links the telephones and the Internet in order to streamline online communication. However, not all companies are ready to make the transition to full-on VoIP. This doesn?t mean that they should miss out on the benefits that are provided by this type of online streamlined communication.
One of the greatest things that VoIP can do is allow for real-time voice and video conferencing through the Internet. This allows businesses to hold virtual conferences which bring together clients, on-site and remote employees to create an interactive platform for exchanging ideas and furthering business. Although VoIP is one of the best tools for this, there are VoIP-related tools that can specifically provide these functions to a business in order to allow non-VoIP companies to take advantage of the opportunities that are available in online communication today.
For example, there is a company called Envivo which makes web conferencing tools that require no software or hardware to implement. They provide many of the same functions that a VoIP / video conferencing system would provide without the commitment that needs to be invested when deciding to transition over to VoIP.
?The Envivo LIVE Communicator Suite includes applications that will download quickly and easily to customer personal computers, seamlessly docking into the system tray. These applications provide the ability to reach out to your customers and pull them in using custom alerts and enhanced communication opportunities.?
In other words, these tools give you the same type of efficiency that you would have in group communication using VoIP without actually requiring you to invest in VoIP communications technology. For businesses that aren?t yet sure that they?re in a position to make the transition but which want to leverage the opportunities that are increasingly available in online communication, a system like Envivo?s could be a good option.
Of course, Envivo isn?t the only name out there making these types of products. But their website provides the most clear-cut and informative look at the types of simple applications that are available to businesses interested in this type of service.
Question of the Day: What other companies can you recommend for a business looking into this type of web conferencing?
These days, you can study just about anything in college. If you have an interest, there is probably a degree out there to match it. If there?s not, you can attend a college that lets you design your own degree in order to get an advanced education in the topics which interest you most. But despite the prevalence of unique studies across the nation, many are surprised to learn that it?s possible to get a college education in VoIP technology. And many businesses may find that they can benefit from sending their students to advanced classes like these.
Believe it or not, there is a VoIP Lab that is part of the Illinois Institute of Technology Center for Professional Development. The lab was created in 2004 as part of a class?s semester project and has been used ever since by students who are interested in the development of VoIP technology. Designed to support multiple projects simultaneously, the VoIP lab is a true demonstration of how efficient VoIP technology can be in connecting people working together on various projects.
Some of the things that students can learn by using the VoIP lab include:
? The working applications of VoIP in various situations.
? How to tweak VoIP applications to suit the changing needs of any given project.
? VoIP routing technology.
? Remote collaboration in the real world using VoIP technology.
? Assessment of the quality of service provided by VoIP technology.
? Overview of VoIP security problems and solutions that help remedy those problems.
As students study these things, they also develop new ways of using VoIP so that it can be more efficient. This helps to improve the technology in ways that are applicable to a variety of different users.
Many small businesses encourage their employees to continue studying their industry even though they have already graduated from a degree program. Technology is changing so rapidly that it requires regular education to stay on top no matter what type of industry a business is in. For this reason, some businesses even assist employees in paying for additional and ongoing technology education. Those businesses may consider looking into opportunities at the VoIP lab in order to have employees who are educated in updated information about this technology.
Learn more about the VoIP Lab from this report by No Jitter.
Question of the Day: Would you consider sending someone from your business to experience education at the VoIP Lab?
Wireless Internet is rapidly taking to the airways and that leaves some people wondering whether VoIP services on planes will make en-route calling a possibility. Airline carriers are attempting to adapt to the varied needs of all of their customers by allowing in-flight wireless connections but are considering limiting those connections to reduce hassles on their flights. One of the wireless services that might be cut from the list of services is in-flight VoIP.
VoIP News recently reported on in-flight VoIP and the limitations that might be imposed by carriers as the details of the service are sorted out. While they note that there are pros and cons to the service, they focus on one key point of on-plane VoIP that gives cause for many people to oppose it: the annoyance factor. They ask readers to consider whether they really want the person sitting next to them on a cross-country flight to be able to sit and talk on the phone throughout the duration of the plane ride. Consider the couples who will be fighting about extended separations and the Chatty Cathy who can?t stop detailing her day to friends ? and you might consider getting on the anti-VoIP-in-air bandwagon.
However, there are benefits to having VoIP capability in the air. For one thing, many business travelers do an extensive amount of traveling. This can result in missing out on important calls and conference calls because of lack of connectivity while in the air. A business person who uses the phone as a basis for business will find that VoIP can boost their bottom line.
More importantly, VoIP these days is about more than just taking phone calls. It?s about synchronizing phone calls with the data that is available to you on the Internet. There are push-to-email and push-to-voice features of VoIP systems which make it possible to transition easily between these forms of communication. Instant messaging, file sharing and data tracking are all a part of the VoIP system. The benefits of being able to access these tools ? even without the voice features ? while in the air could outweigh the negatives associated with in-flight VoIP calling.
It seems that there must be a happy medium that will satisfy business people who need VoIP with long-distance travelers who need their sleep on the plane. Limiting voice calls with higher rates for higher bandwidth, making a ?no voice rule? which allows business people to still access the other features of their VoIP systems and establishing other clear-cut rules for VoIP use could make more sense than cutting out the feature altogether.
It?s time that airlines went for an upgrade (after all, they?re still using those ?no smoking in the cabin? signals which should be obvious by now) but they?ll have to work hard to work out the details of accessing new technology while in the air. Unfortunately, the better the technology, the higher the security risk on planes. Balancing out how to make the transition to in-air communication with maintaining the safety of the flight isn?t going to be easy. But it?s something that our society is demanding must be done.
Question of the Day: As a business person, would you want to see VoIP available on planes?
There is a word that has been a part of the music industry for a long time which is just making its way into the worlds of business and technology. That word is ?mashup?. Originally, it was a phrase which was used to describe two or more songs being ?mashed? together to create an entirely new song, an art primarily practiced by digital DJs. These days, ?mashup? is a more general term used to describe the act of taking data from multiple sources and putting it into one application. An emerging aspect of this in business is the possibility of creating voice mashups.
When people in business and technology talk about mashups today, they are most commonly talking about web applications that ?mash? together different data sources to create a new site which combines the sources. A popular example of this is HousingMaps.com which takes information about available housing rentals from Craigslist and combines it with information about location from Google Maps. People searching for home rentals don?t need to go back and forth between the two sites because they can look at everything in the one place where it?s ?mashed up? together.
We are starting to see businesses take advantage of the idea of the ?mashup? to bring together data from their different internal sources as well as from external sources to create one final end product. One example (given by Wikipedia) is a company that takes an external list of houses that have sold in an area and combines it with an internal list of the houses sold by their company to create a market share report. Businesses of any type or size could combine information in this way to create a mash-up.
And we?re starting to see movement towards recognition that this can be done with voice services as well in an emerging type of mashup called the ?voice mashup?. At the beginning of this month, VoIP and technology expert Alex Saunders hosted a phone conference about this topic. (You can read about it here and here or listen to the podcast here.) In this conference, the ?voice mashup? is defined as both a ?lightweight application that takes its functionality and data from more than one source? and as a ?combination of multiple data sources, multiple services, that are not normally housed by the same provider initially.? In other words, it means that there are many different types of voice services which come from different places and are used to create an entirely new service or product.
For the small business, this means that there could soon be a plethora of new applications which further assist to streamline the way that companies operate. This is particularly true of people who already use VoIP services since these are inherently designed to integrate different types of data in one location. The Thomas Howe Company is a leading voice in this area of development so if mashups are something that you think that your business might benefit from, you?ll want to pay attention to the news coming from them.
Question of the Day: What types of voice applications would you like to see merged into a mashup?
VoIP is all about making phone calls more efficient. Yes, it?s also a tool that is used to lower calling costs for companies of all sizes. But even more than its low price, VoIP is used by businesses because the streamlining of voice and data through one location makes business run more smoothly. Because this kind of streamlined productivity is such an important aspect of what?s happening in technology today, it comes as little surprise that the recent winner of Internet Telephony Magazine?s ?Product of the Year? award is a VoIP product with extensive capabilities for more efficient calling.
The award was given to uReach Technologies for a product called the Intelligent Call Manager (ICM). From the press release:
?Intelligent Call Manager (ICM) allows VoIP, wireless and landline carriers to offer their customers a unique way for calls and messages to reach their desktop. ICM provides a live screen pop while an incoming call is ringing, providing the user with picture caller-ID, and with instant call handling options, such as switch to desk phone or cell phone, send caller to voicemail, and live reply. ICM also notifies the subscriber of missed calls, e-mail messages, faxes, and calendar events.?
Breaking this down into a simpler description, ICM appears to be a way to organize your phone calls through your computer desktop. This speaks to another important aspect of businesses today: multi-tasking.
Let me digress for a minute. I recently attended a presentation on how to educate ?The Cybernetic Teen?. One of the main things that was taught at this presentation was that teens today are increasingly multi-taskers. They rarely want to make phone calls because the phone requires their undivided attention. Instead, they prefer instant messaging and texting because they can carry on conversations with multiple people at once while simultaneously doing homework or engaging in entertainment activities.
Although this type of communication multi-tasking is a skill primarily developed in youth growing up today, it?s something that successful business people have learned to adapt to in order to get more done. How many times at work today do you find yourself doing more than one thing at a time? A desktop calling feature such as this one allows you to move calls through your computer where you are able to multi-task in a way that you can?t when you?re taking calls only through the phone. Combining the technology of VoIP with the new multi-tasking skills we?re developing, we can increase the efficiency of our businesses.
When we talk about VoIP businesses that are worth keeping an eye on, we are almost always talking about providers of VoIP services. Consumers want to know which businesses are able to provide the best business VoIP at the lowest cost. They also want to know which VoIP providers have business models that are compatible with their own business approaches. But what we don?t normally worry about is what?s happening at the behind-the-scenes companies that provide parts for VoIP products. We care about the end result, not the bits and pieces. Except that every once and while there is a product manufacturer that steals the scene and deserves the spotlight for a moment. Right now, that manufacturer is Broadcom.
Broadcom is a leading supplier of semiconductors for both wired and wireless communications. As VoIP helps to merge the wired and wireless worlds, Broadcom?s role expands to include the technology used to provide VoIP services. They currently supply phone chips for IP products made by some of the biggest names in the business (including Nortel and Toshiba). They offer multiple types of high-performance VoIP chips which can be adopted by different manufacturers to create an array of products to meet customer needs.
The most recent VoIP business announcement to come from Broadcom was an announcement last week that they are partnering up with Trolltech (a software design company) to create a high-performance multi-media VoIP platform that will be compatible with Linux devices. This offers businesses using Linux the opportunity to maximize their VoIP and unified communications options, allowing them to streamline the communications of their businesses. A smaller partnership that was also announced recently was that Broadcom is teaming up with Boingo.
These partnerships point to additional steps forward in the development of VoIP products. Although there are many suppliers of the parts needed to create these products, Broadcom is a leader that stands out and warrants some mention. Businesses that are interested in staying abreast of the latest trends in VoIP technology will make sure to keep an eye out for new Broadcom press releases that apply to VoIP communications.
Question of the Day: How does knowledge about VoIP parts suppliers assist you in making better decisions for your business?
If you use VoIP, you?re probably highly aware of the fact that it?s considered to be an area of high hacking risk in the months to come. This risk comes along with another problem which may be less serious but is just as annoying: SPIT. This term, which stands for ?spam over internet telephony?, is the common name which we use to refer to VoIP spam. In other words, it?s when your phone rings and it?s junk voice mail on the other end of the line. No one wants to be SPIT on. But just how great is your risk?
In two different posts recently, bloggers over at Tech Republic took a look at the relative risk of increased SPIT as a result of changing voice communications technology. Deb Shinder looked at the general security risks of Unified Communications. Following that post, Chad Perrin looked at SPIT risks related to advanced VoIP technology. Both bloggers looked at the seriousness of the issue. They seem to have concluded that although there is some increased risk of SPIT, there are also increased protections for it. This means that the problem may not be as prolific as some people fear.
The consensus among VoIP security experts seems to be that we do need to carefully watch what happens with VoIP and communications changes in the years to come. However, they?ve been saying this for several years now and the risks don?t seem to have increased significantly even as VoIP has started to see more widespread use. It seems that the makers of security software and safeguards have managed to stay on top of this area for the time being. The risk is that more rapid adoption of VoIP amongst businesses could lead to increased risks which will require more security than what is currently available.
The key for businesses is to stay on top of the latest security news. Chances are that as rapidly as new SPIT techniques are developed, new protections will be put in place. Businesses that remain aware of the problems as they arise and work to protect themselves with new technology as it becomes available shouldn?t face too many problems from VoIP spammers. As with any other aspect of your business, nipping problems in the bud is crucial to limiting their impact.
Question of the Day: Do you believe that there is an increased risk of SPIT and VoIP security risks in 2008 as compared with 5 years ago?
Phone Connection is your expert blog source for VoIP communications information as it applies to small businesses. However, this blog is not the only place on PC World where you can find important VoIP and phone information to assist you with all of your business communications needs.
Here is a roundup of some of the other VoIP information that you can find right here on our site:
? How-To VoIP Buyer?s Guide ? If you haven?t yet settled on purchasing VoIP services for your business, this guide will help you to make some important decisions. It outlines what VoIP for business is all about and lets you know about some basics that shouldn?t be left out of your decision-making process.
? How to Switch to VoIP Phone Service ? A good follow-up to the basic ?how-to? guide, this article provides information on making the transition from landline to VoIP so that businesses can do the move smoothly.
? Six VoIP Questions Answered ? In late 2007, there were six burning questions that many VoIP buyers faced. This article outlines all six of those questions and provides answers to satisfy your curiosity.
? Hardware Tips, Reviews and Information. If you?ve gone beyond the need for just a basic understanding of VoIP and are already making purchases, you?ll probably want to know a lot about VoIP Hardware. Start by checking out our article on Hardware Tips. Then start your search through our nearly 200 VoIP products. You?ll find reviews of many of these products (and other VoIP stuff, too) on the site as well.
In addition to VoIP information, you can find information on related topics through our site as well. Be sure to browse through the site to make sure that you?re learning all that you want to know about business communications. And then make sure to come back here every Monday, Wednesday and Friday for the latest in VoIP news and ideas for using it to make your business better.
Question of the Day: Of the following, which would you like to see more of on Phone Connection: press release announcements from VoIP businesses, tips for using VoIP to better business or links to other VoIP resources?
Have you ever seen a business card that included contact information appearing something like sip:name@businessname.com? It?s highly unlikely since almost no one uses their SIP URL as a form of contact. If you saw it, you might not even have realized that what you were getting was someone?s VoIP contact information. But as VoIP service providers start realizing the value of the SIP URL as a contact for small businesses, we could see this service become more prevalent.
As you can see from the above (generic) example, the SIP URL is the same thing as your professional email address with the ?sip:? code in front of it. The ?sip? indicates to your potential clients that you?re able to be reached via voice using this same address. That gives your customers more options for contacting you which increases the likelihood that they?re going to make the call. The more calls you get, the better business you?ll do.
So why don?t we see the SIP URL anywhere? For some reason, it hasn?t caught on as a promotional contact tool. Perhaps businesses assume that most people aren?t going to call them through VoIP. Or maybe businesses still don?t realize that they can use their email address as their VoIP URL. If it?s the latter, things could be changing as companies are beginning to give more attention to this service.
For example, VoIP Weblog recently pointed out that OnSip (a VoIP provider that?s making headlines in the VoIP-for-small-business market) is offering the SIP URL as part of their hosted VoIP service. This does one of the main things that VoIP is intended to do: streamlines communications. Using the same email address as your voice address makes it easier for people to figure out how to contact you. Those VoIP providers promoting this option may be satisfying a niche that businesses are only just starting to realize they?re interested in.
If you can remember back to the days when we first started seeing web addresses advertised, you might recall that most of us thought it was a little odd to see that www address on promotional material. Now it?s second nature to see a commercial that includes a fairly complex URL with back slashes and all. As communications get more integrated and the SIP URL gets more attention, we may start to see them cropping up on more promotional items in the same manner.
Question of the Day: What would it take for your business to begin advertising its SIP URL?
As a small business owner or employee, do you ever find yourself frustrated by the fact that your customers are still going to bigger businesses because of their familiarity with the name brand? If so, your frustration is understandable. Small businesses are often able to offer more to their customers in terms of personalized service and niche specialties than big companies can. So why is it that your company gets their VoIP service from one of the big players in the communications game?
Many small businesses would prefer to do their business with other companies of approximately the same size. This helps to generate positive working relationships while supporting the community-based concepts behind small business development. However, businesses may hesitate when it comes to these partnerships because they?re not quite sure if the small companies can give them the service they need. Are you guilty of making the same assumptions about other small businesses that you don?t want your customers making about you?
When it comes to VoIP, most of those assumptions are probably incorrect. The main concern by most companies is that a small VoIP company is going to be unable to provide the kind of call quality that a business requires to express its professionalism. With advances in VoIP technology, this is no longer the cause for concern that it was a couple of years ago. VoIP companies of all sizes are providing better call quality and there doesn?t seem to be a significant difference between large and small business in terms of this service.
Another reason that small businesses may choose a large company for VoIP service is the fear that smaller companies won?t offer all of the additional technology that large companies may offer. For example, online customer tracking and video conferencing are tools that a small business may be interested in but which aren?t necessarily automatic additions to a VoIP package. As these things become more important, smaller VoIP companies are offering them.
In fact, a smaller company might be more likely to offer you the VoIP services that you need for a small business. This is because they understand the small business mindset. One area that you?ll see this in is the use of VoIP for making a small business appear larger than it is. The large VoIP service provider might not understand the need for this. Smaller companies are the ones working on technological breakthroughs in areas like these.
Neither the small nor the large VoIP service provider is necessarily the right choice for any company. The services offered, the products needed to implement those services and the personal preferences of the business owners should all be taken into account when choosing a VoIP provider. But when it comes to supporting the community around you, a small business usually does better when working with other small businesses to get the job done.
Question of the Day: Would you prefer a small or large VoIP service provider for your small business?
Most of the time when we talk about VoIP, we talk about its practical applications. However, not everyone is so pragmatic in their thinking. Many people look at the human factor behind changing technology and the bigger picture that it implies. There is more than just the facts; there is also the philosophy. One philosophy of which VoIP is a part is the philosophy of ?wirearchy?.
Wirearchy is a term coined by Jon Husband back in 1999. You can learn more about it from the previous link as well as from his blog on the topic. It is defined in one sentence as:
"a dynamic two-way flow of power and authority based on information, knowledge, trust and credibility, enabled by interconnected people and technology?.
But of course it takes more than one sentence to understand this concept. Essentially, wirearchy refers to the shifting communication structure that has taken place ? is taking place ? in modern organizations. Companies were once almost entirely operated in a top-down fashion where ?the boss? made the decisions and the employees followed the orders. Nowadays, this is less and less the case.
The argument of wirearchy is that this shift is occurring in part because of the technological changes in communication that are taking place in business. Everyone in a business is more interconnected than in the past as a result of online connectivity and social networking. Looking at the bigger picture, people at all levels of different businesses are more connected than they were in the past.
Gone are the days when the head honchos of major companies were the only ones who knew what was going on. A perfect example of this is exhibited when employees of major companies provide media links to online reporters about the goings-on within the companies. For example, internal emails that leaked information about Media Defender to consumers cost the company a fortune (and its reputation) this year. This situation relied on the internal online communications of individuals within the company as well as on the communications between those people and the broader blogging and online reporting worlds.
That?s just one example of how a change in communications is shifting the power within businesses. There are many other positive examples of businesses working with their employees to adapt to this shift. When done correctly, this can create a greater sense of community amongst employees, increased loyalty to the company and innovation within a business. This is particularly true among small and mid-sized businesses which are perfectly sized to take advantage of the interconnectedness of their group. Businesses can also use this as a tool to network with outside resources by linking themselves to the communities each individual has developed outside of the office.
So what does this have to do with VoIP? Well, it has to do with communications technology as a whole and VoIP is a large player in that for businesses today. VoIP streamlines communications and makes connectivity within and between businesses easier. Wirearchy isn?t specifically about VoIP. But it?s VoIP and the many other technologies that drive business communications which are setting the tone for this changing landscape. Now that?s something to think about!
Question of the Day: What is your opinion on the philosophy of Wirearchy?
There is a video over at ZDNet which provides the opinion that VoIP (Voice over Internet Protocol) is about to transform into CoIP (Communications over Internet Protocol). In essence, it says that voice communication over the Internet is going to be complimented by text and video to provide total online communication through both PCs and handheld wireless devices. But wait, isn?t that what VoIP already does?
The argument can be made that CoIP is a more appropriate term than VoIP for the way that the systems are being used today, especially by small businesses. (And the video is worth taking a look at for a brief overview of VoIP systems). But do we really need to change the language that we use regarding the technology? Come to think of it, we do use a lot of terms to describe different aspects of the future of voice communications. Perhaps an umbrella term that best describes all of them is the one that we should be incorporating into our daily language.
Think about it, we use VoIP to talk about phone calls that are connected through the Internet. But that?s hardly all that VoIP companies are doing today. With click-to-call widgets, video conferencing and the seamless connection of instant messengers to phone systems, we?re seeing a merging of all different types of communication happening online. This is what the video is calling CoIP. And that term might make sense except that the communication part isn?t all that?s happening online.
VoIP systems and applications being designed for businesses today make use of tracking systems and information aggregators to provide the business with important data regarding the use of the system. For example, we?ve seen recently how businesses can use click-to-call widgets to gain insight into how well their marketing tactics are working. And of course, VoIP is used for old-fashioned business practices as well (such as cold calling). So it?s not just about the communication which means that CoIP probably isn?t the right term.
And if communications aren?t the sole focus of the technology, then Unified Communications probably isn?t the right term either even though it?s the phrase most frequently used to describe the future of streamlining business. The term (which Wikipedia is helpful in describing) refers to combining all different types of communication into an integrated system. This means that it includes everything from the old fax machine to the new VoIP systems. It also includes wireless communications which have their own future phrase: Fixed Mobile Convergence.
Unified Communications is a more inclusive term than FMC. The latter refers only to the seamless transition between wired and wireless technologies. The former refers to the whole system which includes both of these. Unified Communications is also more inclusive than the term VoIP (and strikingly similar to the idea of CoIP) but it doesn?t seem to capture the full capacity of the future systems. We need a word that describes a bigger system which includes all communication as a cornerstone. Or wait, do we already have that word? Isn?t that just ?business??
Question of the Day: Can you come up with a phrase that accurately defines business communication in 2008?
One site that should have been on the top of your list is tmcnet.com!!! As a daily visitor (by choice or by link thru) I can tell you they probably have more VoIP news posted on thier site in a given day than those five you listed have combined for the month. Checl it out for yourself!
AdCalls, Inc. currently offers up to 30 minutes of FREE World-Wide Long Distance calling from any country in the world to any phone in any country in the world; using their patent-pending Ad supported VOIP Dialer. (PC2Phone)
FREE Phone2Phone calls can be made in the 20 countries where AdCalls currently has Local Access Numbers. (www.adcalls.com)
AdCalls introduced a new Offline Marketing Program for Businesses. Using a Leads Generating Free Long Distance Calling Card, companies can give out the cards and collect Email addresses and cell numbers from users.
Upon initiating the call, users hear a welcome message from the Advertiser, followed by a Text Message. This is the ideal business bui8lding and CRM program for any business, as Advertisers can now build a permission based data base of Customer cell phone numbers. For more information contact: Al Krauza 949-305-3050 alk@adcalls.com
AdCalls, Inc. currently offers up to 30 minutes of FREE World-Wide Long Distance calling from any country in the world to any phone in any country in the world; using their patent-pending Ad supported VOIP Dialer. (PC2Phone)
FREE Phone2Phone calls can be made in the 20 countries where AdCalls currently has Local Access Numbers. (www.adcalls.com)
AdCalls introduced a new Offline Marketing Program for Businesses. Using a Leads Generating Free Long Distance Calling Card, companies can give out the cards and collect Email addresses and cell numbers from users.
Upon initiating the call, users hear a welcome message from the Advertiser, followed by a Text Message. This is the ideal business bui8lding and CRM program for any business, as Advertisers can now build a permission based data base of Customer cell phone numbers. For more information contact: Al Krauza 949-305-3050 alk@adcalls.com