Pingo, the VoIP division of international calling company iBasis, recently announced that they are launching Pingo Business. Designed to meet the needs of businesses with less than 1000 employees, the company markets a form of VoIP which requires no equipment, software or contracts. The idea is that small businesses can test the waters of VoIP without paying the costs. But of course there are pros and cons to the new product.
Taking a closer look at those ?
Pros of Pingo Business:
?Low-cost option for businesses, particularly in international calling
??On-demand? VoIP without contractual binding
?No need to purchase software or equipment
?Centralized account lets administrators manage usage and other account details
?Pingo Business uses SIP technology which is considered the more cutting-edge way to go with VoIP calling (although it?s becoming increasingly standard across the board)
Cons of Pingo Business:
?Pingo may not differ considerably from existing Internet calling systems
?Being new, the company may or may not stick around in the VoIP game, although its association with iBasis helps to mitigate that
?Pingo is strictly a voice product so businesses that are interested in integrating phone service with email and online data will want to go with a different provider
This latter factor is the main cause for concern that businesses will want to consider when thinking about trying out Pingo Business. Most businesses transition to VoIP not just to save costs on calling but also to streamline all of their communications. The low-cost, no-contract VoIP offer of Pingo Business can be appealing but may not be worth the time spent learning the product if you need additional VoIP services down the line. There may be more efficient ways of taking baby steps into VoIP.
