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Stardock Says You Have Rights, PC Gamers

Posted by Matt Peckham | Friday, August 29, 2008 12:43 PM PT

bill_of_rights.jpg

In the boldest, wisest, and frankly coolest collection of axioms I've ever seen a developer lobby in three decades of PC gaming, Galactic Civilizations designer Stardock today released a 'Gamer's Bill of Rights' describing what gamers should expect from developers, publishers, and retailers going forward.

In just 10 succinct points, Stardock simultaneously identifies a lot of what's wrong with the PC games industry while courageously suggesting that:

Gamers shall have the right to return games that don't work with their computers for a full refund.

Me: You know, we used to have this right a decade ago. Remember the era when stores like Babbages and Software Etc. gave you 30 days on opened software with a valid receipt?

Gamers shall have the right to demand that games be released in a finished state.

Me: I'd add an important corollary: Game developers have a right to demand that publishers never, ever force them to release a game in an unfinished state.

Gamers shall have the right to expect meaningful updates after a game's release.

Me: I'm assuming Stardock means updates = expansions, and not the sort of optional free content a developer should never feel obliged to offer if the game adheres to point number two. But yeah, if we're going to pay from one-half to two-thirds the cost of the original game for an add-on, it needs to deliver at least commensurately.

Gamers shall have the right to demand that download managers and updaters not force themselves to run or be forced to load in order to play a game.

Me: I religiously uninstall third-party download managers the second I've finished pulling down a file or game (exceptions being Stardock's and Valve's).

Gamers shall have the right to expect that the minimum requirements for a game will mean that the game will play adequately on that computer.

Me: This one's a toughie, because "adequately" is still so vague. Adequately for me is Crysis with everything set to "max." Adequately for someone else might be Crysis in a tiny window with everything set to "low." This gets even trickier when you consider how completely anarchic benchmarks are in terms of morphing drivers and elusive one-off optimizations. Unless hardware vendors counterintuitively agreed to develop to an independent performance index, getting a good definition of "adequately" will probably remain the purview of one-size-fits-all consoles.

Gamers shall have the right to expect that games won't install hidden drivers or other potentially harmful software without their consent.

Me: 'Nuff said. Well, and maybe something in there about serious legal threats against anyone who violates this point.

Gamers shall have the right to re-download the latest versions of the games they own at any time.

Me: Another tricky one, because bandwidth costs publishers money, and games aren't getting smaller. If you could convince me that publishers are paying less than pennies on the dollar to maintain download servers, I might bite, but with PC gaming vectoring toward total digital-distribution, I'm conflicted.

Gamers shall have the right to not be treated as potential criminals by developers or publishers.

Me: Hear hear. Begone, StarForce and all your misbegotten hasn't-stopped-a-single-pirate-to-date progeny.

Gamers shall have the right to demand that a single-player game not force them to be connected to the Internet every time they wish to play.

Me: I've been an advocate of this since Valve launched Steam and made this mandatory. Valve eventually wised up and made it optional. So bravo (again) Valve, thank you as well Stardock, and the rest of you need to follow suit, because going online should always and forever remain an option and not a requirement.

Gamers shall have the right that games which are installed to the hard drive shall not require a CD/DVD to remain in the drive to play.

Me: Color me ambivalent on this one. But speaking as a laptop gamer, games that don't require discs tend to play (a) much more quietly and (b) generate far less heat. The latter can be crucial if you're utilizing a high-end mobile GPU.

One last "right" I'd like to add...

Gamers shall have the right to expect members of the gaming press to challenge game companies when they violate any of the above principles.

Me: The press is an engine of inquiry, not a press-release patsy. There's supposed to be an element of bias in expert reporting. You wouldn't accept on its face what a politician tells you, and you shouldn't uncritically accept what a game company does as in everyone's best interest. As history shows us, time and again, that's not always the case.

Comments (6)

We can all agree with a Gamers "Bill of Rights", but there is a new era of gaming on the horizon.

Find out here Games on Demand

matthoey
August 30, 2008
4:45 AM PT

We can all agree with a Gamers "Bill of Rights", but there is a new era of gaming on the horizon.

Find out here Games on Demand

matthoey
August 30, 2008
4:46 AM PT

We can all agree with a Gamers "Bill of Rights", but there is a new era of gaming on the horizon.

Find out here http://www.unlimited-pc-downloads.com

matthoey
August 30, 2008
4:46 AM PT

Updates refers to necessary patches. It is understood that with nearly limitless configurations, some piece of hardware/driver/software may cause problems and require a patch. This is a necessary part of software development lifecycle if you want customers to remain loyal to your brand.

Piracy, yes - people are going to pirate your software. I have had many problems running games that require a certain type of DVD-player, or the software detected dvd/cd emulation software EVEN if it didn't have an image mounted. For me, it happened to conflict with a free internet filtering software on my son's computer...ironic, eh?

For playing adequately, stating the absolute base requirements for CPU, HD, Memory, Video, etc and that the game, while able to run at the bare minimum, will absolutely have speed and frame rate issues. The recommended requirements should be synced with in-game default settings and have over 30fps and little or no latency.

skytrails
September 02, 2008
2:45 PM PT

the right about being able to return a game if it doesn't work may be trickier than you may think... lets say that the game requires a key during installation, and before playing, you must register it, the company would have to offer a way to de-register the game from its server in order to allow it to be returned...

as for the piracy thing, they should embed a serial number into each disk, kinda like a virtual product key, so that you could avoid the piracy, and anything else... the only way a pirated key would even need to be detected then is if the person installed and went to play online...

i agree with the performance side, but they also should have something along the lines of "no game should be biased by the hardware the gamer uses" i had plenty of problems with my ati hd2400xt overclocked when playing a game like need for speed pro street, when i could play it just fine on my little brothers old dell dimension 4300 with a 1.7 p4 and a nvidia fx5200, plenty disappointing

Pizzaboy192
September 03, 2008
6:22 PM PT

You are missing one important right . MMO players should have the right to sue the developers of MMO's that we pay monthly fees for ,yet allow hackers (some of which are employees) to take the joy out of playing the game. Dan

streetebeat
September 06, 2008
1:05 PM PT